Success
AUGUST 12, 2021
Base your FAQ on firsthand knowledge of what customers need to know. It can be direct feedback at the store or in a meeting, analyzed from NPS surveys , monitoring employee interactions or even website analysis. Worse, they can create internal turmoil and reduce morale. Customer feedback comes in many forms.
Success
JUNE 10, 2022
My company doesn’t engage in market analysis, focus groups or fancy research; rather, my personal desires and frustrations have instigated every single product we’ve ever made. Tom Ferry, founder and CEO of Tom Ferry International , ranked the No. Create products you love. By Design. Give people what they want. Content is still king.
Men With Pens
NOVEMBER 26, 2009
What I think (personally) isn’t too smart is the people who rip themselves up to SHREDS, emotionally, internally and thoroughly trying to hit that stupid 50k marker without any clue why. Very interesting to see your analysis of which key points make a saleable novel, liking that. THAT’S not bright. 50K+ Words in a Month!
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