Remove Analysis Remove FAQ Remove International Remove Policies
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What Makes Good Customer Service?

Success

The associate is taught one set of company policies while management abides by another. Base your FAQ on firsthand knowledge of what customers need to know. It can be direct feedback at the store or in a meeting, analyzed from NPS surveys , monitoring employee interactions or even website analysis. Engage in staff meetings.

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Did You Reach Your NaNoWriMo Goal?

Men With Pens

What I think (personally) isn’t too smart is the people who rip themselves up to SHREDS, emotionally, internally and thoroughly trying to hit that stupid 50k marker without any clue why. Very interesting to see your analysis of which key points make a saleable novel, liking that. THAT’S not bright. 50K+ Words in a Month!

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