Small Business Labs

JUNE 17, 2011

I wasn't familiar with InboxQ until I saw a reference to a survey they'd done in Entrepreneur's Why Savvy Businesses Field Customer Questions on Twitter.  " The research shows Twitter users like to ask questions, and when they ask companies questions they like to get answers.    . 

Twitter 100

Twitter Purchasing Goals Social Media 100

Small Business Labs

MAY 20, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   Only 22% of small businesses who use social media believe it has been profitable. 

Social Media 100

Social Media 2010 Retirement Twitter 100

On The Job

SEPTEMBER 23, 2010

You may still be unemployed for a variety of reasons, but those who have found work say their strategies can help other job seekers For example, Christine Demeropolis says she landed her new position as an account executive for Wordsworth Communications in Cincinnati through Twitter. "I I asked for more details and then sent in my resume."

Social Media 100

Social Media Resume Job Hunting Twitter 100

On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? They Twitter. Facebook announced this week is has 500 million users. They comment on blogs. Thats just reality.

Social Media 100

Social Media Facebook Twitter Legal 100

Small Business Labs

OCTOBER 13, 2020

  VanLife, which is a subset of the broader digital nomad trend , has been popularized in part by millions of #VanLife posts on Instagram, Pinterest, Facebook, and Twitter.   You can also find all sorts of pictures on social media of VanLifers doing yoga on the beach or next to a mountain.  

Social Media 172

Social Media Travel 2020 Twitter 172

The Small Business Blog

APRIL 3, 2019

In fact, we found that over 76% of small businesses that took the survey, do all their marketing online, with only 14% still using offline methods such as advertising, events or direct mail. SEO produced the best results according to a third of small businesses, followed by Social Media Marketing and Content/In-bound Marketing.

Social Media 109

Social Media Agencies 2017 Twitter 109

Tips From T. Marie

AUGUST 17, 2016

In fact, when GetFiveStars.com founder Mike Blumenthal conducted a survey, although business owners themselves believed that 75% of customers were experiencing excellent customer service, the customers themselves had something else to say. Offering a free gift or discount for taking the survey can improve completion rates.

Customer Service 100

Customer Service Social Media Facebook Twitter 100

Small Business CEO

NOVEMBER 3, 2011

Simply put, they’re avoiding using social media to attract and engage consumers, therefore dropping the ball when they could be scoring a touchdown. For those small businesses not exercising their possibilities in social media, they stand the potential of falling behind their competitors and missing out on increased revenue and more.

Social Media 40

Social Media Credit Card Expenses Networking 40

Small Business Labs

JUNE 24, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.    As part of this research, SNCR is doing a survey on this topic.

2010 100

2010 Retirement 2020 2005 100

Allwork

DECEMBER 10, 2023

In a survey published in 2020’s “ Building the On-Demand Workforce ” report from the Harvard Business School and Boston Consulting Group (BCG), 60% of business leaders said they expected to increasingly “rent” “borrow” or “share” talent with other companies. Who hires freelancers? And we’ve worked with the best — Netflix, AllBirds and Outer.

Management 299

Management 2020 Agencies Project Management 299

Small Business Labs

MARCH 15, 2011

Network Solutions recently released its 2010 State of Small Business report and it has lots of interesting information, including data on social media usage by small businesses.   The chart also shows strong growth in the use of LinkedIn, with Twitter and blogs showing solid but less spectacular usage increases. 

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Facebook Social Media 2010 Networking 100

Small Business Labs

AUGUST 20, 2015

. Millennials — the 20- and 30-something consumers whom marketers covet — would rather spend their hard-won cash on out-of-town vacations, meals with friends, gym memberships and, of course, their smartphones, many surveys suggest. Of course, this is not a new trend.

Social Media 100

Social Media Customer Service Purchasing Twitter 100

Customers Rock!

DECEMBER 6, 2010

Social media has brought the customer experience more in-focus than ever before, and this became very apparent during the start of the 2010 holiday shopping season on Black Friday and Cyber Monday. Consumers made their lists of who had the best deals, based on what they learned on Twitter and other sites.

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Social Media Holidays Twitter Purchasing 100

Customers Rock!

AUGUST 16, 2012

Social media has pushed customer service to the forefront for many organizations. Responses are often faster in social media than they are in traditional service channels, since social media makes everything extremely visible. Customers have changed, and customer expectations have greatly changed!

Social Media 100

Social Media Customer Service Phones AT&T 100

Office Dynamics

APRIL 5, 2016

They are being asked to become involved in and even take charge of areas such as social media and corporate responsibility. In recent Office of the Future research from OfficeTeam and the International Association of Administrative Professionals, 50 percent of survey respondents feel they have skills that are not being tapped at work.

Administrative Professionals 100

Administrative Professionals OfficeTeam Resume 2016 100

Virtual Moxie

AUGUST 2, 2011

Today, I want to tell you about the Social Buzz Club. I know bunches of you are managing the Social Media presence of your clients, and are growing ever more savvy in your own use of Social Media. don't understand internet marketing, won't learn social media, and don't have a clue about search engine optimization.

Social Media 100

Social Media Collaborate Networking Twitter 100

Office Dynamics

JULY 11, 2013

OfficeTime surveyed more than six hundred people to determine the biggest office productivity killers. Web surfing took the number two spot, as 80 percent of the people surveyed reported spending more than two hours per day on this activity. Social networking is fun, but it won''t boost your office productivity.

Administrative Professionals 100

Administrative Professionals Agenda Social Media Stress 100

Small Business Labs

SEPTEMBER 13, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   We will covering these topics as the other top 10 survey findings in the Tweet Chat. 

Social Media 100

Social Media 2010 Retirement 2020 100

Eco-Office Gals

OCTOBER 27, 2012

Use your social media platforms. Rather than solely relying on press releases (and press leaks, for that matter), people can simply go on Facebook fan pages and Twitter accounts to get the latest news. The same goes for Twitter. The internet has definitely changed the approach to public relations.

Social Media 100

Social Media Constant Contact Twitter Facebook 100

Office Dynamics

MARCH 18, 2014

Find Abby on: Twitter. According to an Accountemps survey, 58 percent of chief financial officers (CFOs) said reading email is the first thing they do at the office. In most cases, you shouldn’t spend more than a few minutes of your morning routine scanning news headlines or checking social media.

2014 100

2014 Social Media Email Filing 100

Small Business CEO

MAY 13, 2013

The survey of over 1,100 small business owners found more than half (56 percent) think the first quarter of 2013 was successful and 79 percent believe the second quarter will be positive for their companies. With the emphasis on finding new customers, it’s not surprising that small business owners are turning to social media.

Social Media 40

Social Media 2013 Twitter Facebook 40

Recruit CRM

FEBRUARY 27, 2021

"Recruiters should start using social media effectively by sharing right, related and authoritative content providing a valuable and knowledgeable contribution to recruiting discussions…”?—? Follow Us On Twitter 1. Time-to-hire is the most normally tracked hiring metric, which was started by LinkedIn’s survey.

2021 52

2021 Assertiveness Interviewing Skills 52

Small Business Labs

AUGUST 5, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. Web/Tech women work/life balance

Retirement 100

Retirement 2010 2020 2005 100

Customers Rock!

APRIL 14, 2010

We had a great discussion around listening to customers, gathering social media feedback and turning it into action inside of a company, and of course we talked about the NetPromoter score and how to use it strategically. Recently on Customers Rock! And it’s not as easy as it sounds. Image credit: TommL ).

Social Media 100

Social Media 2007 2008 2009 100

Service Untitled

OCTOBER 15, 2013

The buzz phrase “social listening,” also known as social media monitoring, can help organizations and businesses be more effective and build stronger brand relationships. Perhaps the Dell story with the “power to do more” further explains the concept of “social listening.”

Social Media 40

Social Media Customer Service 2005 Twitter 40

Small Business Labs

JUNE 30, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   They recently surveyed  400 local companies in these two states. 

2010 100

2010 Retirement 2020 2005 100

Practically Perfect PA

JANUARY 4, 2013

Social Media. Assistants should see the influence social media can have on all aspects of their professional life. In previous years assistants have not seen the point of personal branding and networking but as our roles diversify we will embrace online networking and social media. New Technology .

2013 100

2013 Social Media 2012 Salary 100

Small Business Labs

JUNE 1, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. Web/Tech women work/life balance

Learning 100

Learning 2010 Retirement 2020 100

Small Business CEO

DECEMBER 28, 2009

Social Media. 27 Twitter Applications Your Small Business Can Use Today. 31 Twitter Apps Your Business Should Explore. 300+ Completely Free Twitter “Follow Me&# Buttons and Icons. 50 Small Business Twitter Lists. Social Media Strategy: Free Is Nice, But Is It Good For Your Business?

2009 40

2009 Social Media Credit Card Twitter 40

Small Business Labs

JUNE 4, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business.   Conduct two surveys augmented by in-person interviews.

2010 100

2010 Social Media Retirement 2020 100

Small Business Labs

JUNE 2, 2010

Small Business Labs Tracking and Forecasting the Trends Impacting the Future of Small Business Welcome to Small Business Labs Small Business Labs, from Emergent Research , covers the key social, technology and business trends impacting small business. Authors The authors are Steve King and Carolyn Ockels. Web/Tech women work/life balance

2010 100

2010 Retirement 2020 2005 100

Customers Rock!

MARCH 30, 2010

The radio program is really an extension of this blog; you get to hear my voice as part of an hour-long conversation around the topics we all know and love here: customer experience, customer service, loyalty, marketing, and social media. Here is a typical customer service tweet: Does anyone know if COMPANY X has a Twitter?

Customer Service 100

Customer Service Social Media Phones AT&T 100

Andrea Kalli

SEPTEMBER 7, 2010

Generally, these actions include signing up for a free trial program, joining a new website, or completing an online survey. This post was mentioned on Twitter by Tweets Traffic, John T. A lot of marketers prefer CPA offers to per-sale affiliate offers as they allow traffic to be monetized without requiring a purchase. Jones, Ph.D.

Social Media 100

Social Media Promotion Microsoft Outlook Twitter 100

Stephanie LH Calahan

FEBRUARY 23, 2011

  Today, you can see content on: Use of Time Recycling & Time Management Social Media E-mail Use of Time How and Why to Stop Multi-Tasking - [link] - Peter Bregman writes an excellent article about multi-tasking.    Every other Wednesday, I share links to a number of different blogs and sites. 

Management 100

Management Social Media Networking Fax 100

Andrea Kalli

AUGUST 13, 2010

Before investing in any search strategy, reputation management or otherwise, plan things out, survey the options that are available, and take action. I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom.

Management 100

Management Social Media Microsoft Outlook 2007 100

Service Untitled

OCTOBER 28, 2011

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback.

Customer Service 40

Customer Service Facebook Social Media Twitter 40

Service Untitled

OCTOBER 27, 2011

Market Tools, a software and service provider for management and research conducted a survey of 331 companies with an annual revenue of more than $10 million annually. Of those organizations, 23 percent rely on social networks to support their customer service and to provide feedback.

Customer Service 40

Customer Service Facebook Social Media Twitter 40