Success

JUNE 30, 2021

Net promoter score—or NPS—has gained popular use across industries. Surveyed customers have only one question to answer. “On Respondents answering 9 or 10 are considered promoters. Respondents answering 9 or 10 are considered promoters. 10% detractors subtracted from 40% promoters yields an NPS of 30. Too obvious?

Promotion 253

Promotion Purchasing Social Media Clothes 253

Service Untitled

AUGUST 30, 2010

When the FAQ and forums are not enough to help her customers, Elizabeth also has a Help Desk. Some Fortune 500 companies, like Cisco and (ofcourse) Dell, also evolved their customer service strategies by adapting tools like social media, FAQ and specific (tech/non-tech) websites. A customer logs in and sets up a user account.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Men With Pens

JULY 11, 2010

I did a survey last year and one person requested that I increase my posting to five posts a week – because the information was so useful for building her business! I was spending more time writing, uploading, formatting, sending, replying to comments and promoting than I was with *my own kids*. How much information is enough?

2010 40

2010 Social Media AT&T Goals 40

Men With Pens

DECEMBER 13, 2009

I agree that regardless of your degree, the time you spent getting it, the pieces of information you actually retained – whether from Survey of Science class or Philosophy 101 – mold who you are, how you think and how you approach your job. I decided not to drop the f-bomb on you this time.

2009 40

2009 AT&T Learning Resume 40

Stephanie LH Calahan

MAY 20, 2011

3) Promote your post via social media. (4) She literally repurposes [cuts up] content - articles, advertising ephemera, photographs, promotional materials to create "mosaic" portraits! For instance, say you have a white paper that is highlighting a variety of survey and statistical findings. 1) Send an email response.

Social Media 100

Social Media PowerPoint Facebook Gifts 100