Customer Service FAQ Promotion Survey 
Success
JUNE 30, 2021
Net promoter score—or NPS—has gained popular use across industries. Surveyed customers have only one question to answer. “On On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. Respondents answering 9 or 10 are considered promoters. Too obvious?
Service Untitled
AUGUST 30, 2010
Service Untitled The blog about customer service and the customer service experience. It’s interesting to add that her forum has a search function for customers and members to find related posts, which in turn brings more knowledge to readers, participants and interested prospects. There are no.
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