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7 Examples of Good Customer Service to Build Customer Loyalty

Success

These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. Whether you ask open-ended questions or only one to understand your Net Promoter Score , it provides an opportunity to learn your customers’ likes, dislikes, and unmet desires. Both options are time-consuming.

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What Is a Good NPS Score?

Success

Passives score between 7 and 8, whereas scores 0 through 6 refer to detractors. Although SMS, email or a pop-up assistant/live chat provide value on your digital page, many consumers prefer to browse and learn on their own. Be sure to include a FAQ page based on the questions your clients ask most. And that’s it—away we go!

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What Would They Do Without the Administrative Assistant?

Office Dynamics

Creating an Administrative Desk Reference Guide. You could include Web sites you find invaluable to doing your job, references and tips from common technical issues you may encounter (a sort of FAQ- frequently asked questions- about your job.) What did I have to learn? This doesn’t need to be a huge project.

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Prepare now for when business picks up again

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Prepare now for when business picks up again Wednesday, October 7, 2009 at 12:54 pm // By: ktcosmos // Category: Business Strategies/Perspectives Here’s a list of things to do now, if you are in a work slowdown, so that when things pick up again you’ll be ready!

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The Tower, The Village, The Path, and The Way

Productivityist

Related Posts: The Tower The Front Nine: Now in Print Non-Friction A Wise Man and His Tools Empire Avenue State of Mind 6 comments   Get Livefyre FAQ Sign in + Follow Post comment Link Sort: Newest | Oldest ExtremelyAvg 5pts I have been sucked into games like the one you described and lost weeks and months. Just make sure that you do it.

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Say No to Solo Work | Men With Pens

Men With Pens

That guy you referred a client to? Kelly March 5, 2010 at 7:36 am James, This one is a lesson you never stop learning. If our hotel is full, we will refer people to other luxury hotels in the area and visa versa. You’ll be taking your freelance career to the next level in no time. Remember Joe? Joe’s a great guy.

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World Domination Summit 2012: The First Event I've Cried At (Twice)

Productivityist

The lessons learned. I usually refer to authors by their surname when doing any sort of mention in an article…unless [.] There’s a ton of personal meaning behind it, and Chris did talk about superheroes during his talk – something I’m want to do from time to time.) The Power of WDS The people met.

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