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What Makes Good Customer Service?

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Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Flexible Space Association 2023 Award Winners Announced

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The flexible workspace industry came together on Thursday 23 November 2023 at The Landmark Hotel in Marylebone, West London, as the Flexible Space Association (FlexSA) hosted its highly anticipated annual Gala Dinner and unveiled the prestigious FlexSA Awards 2023 winners.

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The Ultimate Handbook for Remote Work from Home Jobs

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Whether you are a tech-savvy coder, a creative writer, a meticulous accountant, or a supportive customer service representative, there is a niche for you. Industries such as information technology, healthcare, education, marketing, and customer service are just a few domains where remote work flourishes.

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Unlocking The Future: A Comprehensive Guide To AI-Driven Career Excellence

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AI is poised to massively boost the global economy and provide professionals across industries with tools to enhance their careers. Currently, 91% of leading global companies are continuously investing in the AI industry, and by 2030, AI is estimated to contribute $15.7 trillion to the global economy.

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The Key To Innovative Coworking: A Deep Dive Into VR & AR Integration Strategies

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VR and AR enhance meetings, training, relaxation, navigation, presentations, and creative design. By integrating these tools, coworking spaces can boost member engagement and attract new members, positioning themselves as industry leaders. Let’s be honest, presentations can be a bit dull.

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Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

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The relative importance of hard skills vs. soft skills can vary between industries and positions. Technical expertise provides direct, objective evidence of an individual’s ability to excel in tasks required for excellence in specific industry roles. So how do they differ? Ask peers for performance feedback.

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What Is Professional Development? We Unpack the Essentials

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But it can also offer traction for a career change, such as when a solopreneur takes on the soft skills required for presentations or sales. Network expansion : Build professional connections with peers, industry stakeholders and clients. Take advantage of these opportunities including industry-related webinars. Don’t be shy!

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