LEADERASSISTANT.COM

DECEMBER 17, 2023

Leslie Martinez is a longtime executive assistant in the financial services industry, and is passionate about helping EAs. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years. Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years. Concetta M. LEADERSHIP QUOTE Love is in the details. Concetta holds a B.S.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting.

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

DECEMBER 3, 2023

Previously, she managed the Office of the CEO at Complex Networks and has held various executive assistant positions within the advertising and creative industries. Outside of her career, she is passionate about community building, which she does through her celebrity assistant group, Assistants Anonymous.

Networking 78

Networking Restaurants Customer Service Budget 78

Success

SEPTEMBER 1, 2023

Maybe it’s too niche to the organization or an industry, but the item doesn’t have broad significance. Change the narrative if you are changing industries If you are seeking a different type of job or switching industries, your LinkedIn page shouldn’t reflect your old life, Downs says. “A

Resume 264

Resume Cover Letter Holidays Skills 264

LEADERASSISTANT.COM

JULY 16, 2023

Monica Martin is a longtime assistant in the aerospace engineering industry. She has 36 years of administrative experience, focused in the aerospace engineering industry. LEADERSHIP QUOTE Great leaders find ways to connect with their people and help them fulfill their potential.

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

LEADERASSISTANT.COM

JUNE 11, 2023

Caroline Rice is a c-suite executive assistant with 20+ years of experience successfully managing the administrative needs of top executives across several industries, including Wall Street.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

MARCH 12, 2023

In this episode, Lexi talks about working with international teams, transitioning from an executive assistant to a manager of EAs, and she also shares her experience moving into the software industry. LEADERSHIP QUOTE Leadership isn’t about having all the right answers. It’s about having all the right questions.

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

AUGUST 20, 2023

Victoria also has career experience in the tech industry. LEADERSHIP QUOTE When I dare to be powerful, to use my strength in the service of my vision, then it becomes less and less important whether I am afraid. She loves to coach others and takes a few select clients yearly for one-on-one career coaching.

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

JUNE 18, 2023

In this episode of The Leader Assistant Podcast , Janice talks about working with founders, remote work as an assistant, aspiring to be a chief of staff, and working in the cryptocurrency industry. LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude.

2019 77

2019 Restaurants 2020 Customer Service 77

LEADERASSISTANT.COM

MAY 21, 2023

Yvette Nieves has been an Executive Assistant for 25+ years in multiple industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

AUGUST 6, 2023

Her solid business acumen, unwavering curiosity, and genuine passion for employee culture provide her the ability to fill any gaps necessary for a team’s success, and with over two decades of experience leading teams across varying industries and businesses, she has a wealth of tools, resources, and experiences to draw from.

AT&T 75

AT&T Restaurants Customer Service Budget 75

Service Untitled

MAY 6, 2013

The ultimate success of a company is predicated on exceptional customer service experiences. For post-sales service, Consumer Reports ranked Apple Customer Service ahead of other companies for best PC tech support with the company scoring an 86 out of a possible 100 points. P PRESENT. L LISTEN.

Customer Service 40

Customer Service Training Expenses Confidence 40

LEADERASSISTANT.COM

JULY 23, 2023

Michelle has built a strong reputation as a confident, experienced Administrator who is committed to improving and elevating the EA industry. Michelle made history in 2023 as the first Founder of an EA support company to win the Colleen Barrett Award for Administrative Excellence at the 2023 Chicago Admin Awards.

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

LEADERASSISTANT.COM

MAY 14, 2023

Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. Annie has made it her focus to help assistants achieve their goals and manage everything on their plates, while finding freedom from overwhelm and burnout.

Confidence 80

Confidence Interviewing 2019 Restaurants 80

LEADERASSISTANT.COM

MARCH 5, 2023

Following her retirement from military Service, she started a one-woman business providing virtual administrative support to retired General Officers and independent consultants in the defense industry. During the COVID shutdown, she watched businesses struggle with navigating a remote workforce.

Administrative Professionals 84

Administrative Professionals Retirement Restaurants Travel 84

LEADERASSISTANT.COM

MAY 28, 2023

During her career, Jennifer has assisted high level executives in a variety of industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2016 85

2016 Restaurants Customer Service Budget 85

Allwork

JUNE 29, 2023

Retaining customers is not only beneficial for fostering a sense of community but also for maximizing your profits. The onboarding process presents a valuable opportunity to create a lasting impression while preventing any potential friction or frustration that could drive new members into the arms of competitors.

Social Media 264

Social Media 2025 Collaborate Promotion 264

Service Untitled

NOVEMBER 14, 2011

Obviously the video didn’t last long; it was pulled from the Internet, but besides being somewhat amateurish and mildly ludicrous, the theory of presenting the proper solutions to customers based on their needs still rang through as truth. It is called “Core Training.” P – Present (solution).

Customer Service 40

Customer Service Promotion Training Learning 40

The Small Business Blog

NOVEMBER 8, 2009

5 tips for Sourcing Employee Training for Small Businesses by Stefan Töpfer on Nov 09, 2009 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Contact local development agencies – some may offer training programs Hire local teachers or consultants to run short training schedules.

Training 100

Training 2007 2008 2009 100

Worxbee

MARCH 15, 2021

For example, consider the interpersonal skills of someone in their first customer service role. They may be able to do the job, but sometimes shy with customers. On the other hand, someone with years of customer service experience is often more seasoned and confident. On-the-job training. Final thoughts.

Skills 52

Skills Customer Service Training Environment 52

Allwork

MARCH 4, 2024

I’ll talk about my time, which is my longest stint at Wells Fargo, but I can even kind of back up just even before that and say I worked at Walt Disney World as an intern, which taught me so much about people, because customer service, oh, my goodness, it is top notch at Walt Disney World. And so I interned there.

AT&T 246

AT&T Stress International Training 246

Office Dynamics

NOVEMBER 22, 2016

And in my nearly 20 years around the administrative staffing industry, I had heard only fantastic things about the conference. One thing I want to emphasize is that there’s no time like the present to show just how revolutionary you can be. It was the first time my company OfficeTeam was participating in the event. Without a doubt.

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

Make or Break Moments

APRIL 15, 2010

You probably have a fairly complete profile and have made several connections with co-workers, past employers and a few colleagues in your industry. The group directory allows you to search for groups by location or industry. But it is also a great place to take the pulse of your industry and gauge what trends are on the horizon.

Customer Service 100

Customer Service Social Media 2009 2010 100

LEADERASSISTANT.COM

OCTOBER 29, 2023

Her strong work ethic and her own experience as an executive assistant in the corporate world has formed her into the leader she is today in the staffing and marketing industry. In what industry? Where you can have those training opportunities, but the goal is not for me to provide every solution. Jeremy Burrows 3:57 Nice.

AT&T 72

AT&T Retirement Travel Networking 72

Make or Break Moments

JULY 1, 2010

So I was recently befuddled when I received this lovely recommendation after giving a presentation at Podcamp Ohio : “I attended one of Deborah’s speaking sessions and she is amazing! Best selling author – noted speaker – he is a gem in the industry of marketing and social media.

Customer Service 100

Customer Service 2009 Social Media 2008 100

Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. They stated that customers stay with manufacturers as long as the new warranty lasts, and then move on to independent service providers. Satisfaction alone does not build a loyal customer.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Allwork

JULY 3, 2023

Guest Episode Video Transcript Jamie Hodari CEO and Co-founder of Industrious Meet Jamie Hodari, a visionary entrepreneur dedicated to redefining the modern workplace. As the CEO and co-founder of Industrious, Jamie has led his company to become the highest-rated workplace-as-a-service provider in North America. Are you ready?

AT&T 246

AT&T Environment 2017 Travel 246

Who's the Real Boss?

APRIL 12, 2020

Regardless of the industry, with many states and countries now in some form of lockdown, the impact that the virus is having on businesses, regardless of what they do, is catastrophic (well, except for the ones that manufacture hand-sanitizer!). The post Epic pandemic?

Resume 52

Resume Skills Customer Service Payroll 52

LEADERASSISTANT.COM

NOVEMBER 26, 2023

My hobbies are podcasting, beer, music, crypto, stocks, and entrepreneurship. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Email 66

Email Management Confidence Policies 66

Energage

SEPTEMBER 4, 2017

The human element of an organization, which is less tangible than other processes and systems, presents a true leadership challenge. While CEO Doug Parker argues it was a simple case of industry parity, the mood was clearly summarized by Citi analyst, Kevin Crissey: “Labor is being paid first again. off the share price.

2017 58

2017 Customer Service Training Skills 58

Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. Thanks to all our attendees who came from across the country and Canada representing 46 different organizations from various industries.

2010 100

2010 Customer Service Gifts Networking 100

Service Untitled

NOVEMBER 5, 2010

The easiest way to figure this out is through surveys which analyzes a customer; builds a profile, builds models of their preferences, and often can predict problems before they even happen. Customers don’t want to be embarrassed, lectured, corrected, or have an agent express a “know it all&# attitude.

Customer Service 40

Customer Service Social Media Training AT&T 40

The Small Business Blog

NOVEMBER 2, 2009

A Niche Market Can Be Your Train to Succes s: Talking to my fitness trainer the other day reminded me of niche markets and how they’re central to so many small business’s success. Halloween presents many business opportunities that a savvy entrepreneur won’t want to overlook.

2009 100

2009 UPS 2007 2008 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

LEADERSHIP QUOTE You are being presented with a choice, evolve or remain. Elena has had the pleasure of working with some of the top executives across multiple industries. In this episode of The Leader Assistant Podcast, Elena talks about the good and bad of corporate culture, toxic workplaces, and maintaining confidentiality.

AT&T 81

AT&T Mentoring Gossip Confidence 81

Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. Thanks to all our attendees who came from across the country and Canada representing 46 different organizations from various industries.

2010 100

2010 Customer Service Gifts Networking 100

Success

DECEMBER 21, 2022

Attend training. Start today by identifying areas for improvement, looking for training opportunities in your field and signing up for seminars and webcasts, reading or listening to personal-development material, seeking out people you would like to emulate and approaching those you’d like as your mentors. Do something that scares you.

Mentoring 345

Mentoring Goals Clothes Expenses 345