LEADERASSISTANT.COM

MAY 14, 2023

Well, not only do I interview Annie in this conversation, but she also interviews me. Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. As a heads up, this episode is a bit out of the ordinary.

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Confidence Interviewing 2019 Restaurants 80

LEADERASSISTANT.COM

MARCH 12, 2023

In this episode, Lexi talks about working with international teams, transitioning from an executive assistant to a manager of EAs, and she also shares her experience moving into the software industry. LEADERSHIP QUOTE Leadership isn’t about having all the right answers. It’s about having all the right questions.

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

JUNE 18, 2023

In this episode of The Leader Assistant Podcast , Janice talks about working with founders, remote work as an assistant, aspiring to be a chief of staff, and working in the cryptocurrency industry. LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude.

2019 77

2019 Restaurants 2020 Customer Service 77

LEADERASSISTANT.COM

MAY 21, 2023

Yvette Nieves has been an Executive Assistant for 25+ years in multiple industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

AUGUST 20, 2023

Victoria also has career experience in the tech industry. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Or maybe you’d like to sponsor an episode or two?

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

AUGUST 6, 2023

Her solid business acumen, unwavering curiosity, and genuine passion for employee culture provide her the ability to fill any gaps necessary for a team’s success, and with over two decades of experience leading teams across varying industries and businesses, she has a wealth of tools, resources, and experiences to draw from.

AT&T 75

AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

JULY 23, 2023

Michelle has built a strong reputation as a confident, experienced Administrator who is committed to improving and elevating the EA industry. HELP ME, HELP YOU (MAKE THE PODCAST BETTER) Do you have questions you’d like me to answer, guests you think I should interview, or suggested topics you’d like me to address on the show?

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

LEADERASSISTANT.COM

DECEMBER 17, 2023

Leslie Martinez is a longtime executive assistant in the financial services industry, and is passionate about helping EAs. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 77

Restaurants Customer Service Budget Networking 77

Success

JUNE 8, 2022

It’s even made headlines for the sheer number of people who log into the app to pick up career advice from professionals and various job consulting agencies, with many acing interviews and landing their dream jobs. But… it’s great for customer service and for live media.”. A Social Business. Learn the Mechanics.

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LEADERASSISTANT.COM

MARCH 5, 2023

Following her retirement from military Service, she started a one-woman business providing virtual administrative support to retired General Officers and independent consultants in the defense industry. During the COVID shutdown, she watched businesses struggle with navigating a remote workforce. Either way, I’d love to hear from you!

Administrative Professionals 84

Administrative Professionals Retirement Restaurants Travel 84

LEADERASSISTANT.COM

MAY 28, 2023

During her career, Jennifer has assisted high level executives in a variety of industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2016 85

2016 Restaurants Customer Service Budget 85

LEADERASSISTANT.COM

DECEMBER 3, 2023

Previously, she managed the Office of the CEO at Complex Networks and has held various executive assistant positions within the advertising and creative industries. Outside of her career, she is passionate about community building, which she does through her celebrity assistant group, Assistants Anonymous.

Networking 78

Networking Restaurants Customer Service Budget 78

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting.

Goals 74

Goals 2004 Restaurants Equipment 74

Office Dynamics

NOVEMBER 22, 2016

And in my nearly 20 years around the administrative staffing industry, I had heard only fantastic things about the conference. One thing I want to emphasize is that there’s no time like the present to show just how revolutionary you can be. It was the first time my company OfficeTeam was participating in the event. Without a doubt.

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OfficeTeam Learning Administrative Professionals Customer Service 100

Make or Break Moments

APRIL 15, 2010

You probably have a fairly complete profile and have made several connections with co-workers, past employers and a few colleagues in your industry. The group directory allows you to search for groups by location or industry. Right now I’m using two of my groups to gather stories for my Hate My Customer project.

Customer Service 100

Customer Service Social Media 2009 2010 100

Make or Break Moments

JULY 1, 2010

So I was recently befuddled when I received this lovely recommendation after giving a presentation at Podcamp Ohio : “I attended one of Deborah’s speaking sessions and she is amazing! Best selling author – noted speaker – he is a gem in the industry of marketing and social media.

Customer Service 100

Customer Service 2009 Social Media 2008 100

LEADERASSISTANT.COM

OCTOBER 29, 2023

Her strong work ethic and her own experience as an executive assistant in the corporate world has formed her into the leader she is today in the staffing and marketing industry. In what industry? So it’s really being present in what you’re doing. And so I think that’s really what has helped me in my career.

AT&T 72

AT&T Retirement Travel Networking 72

Allwork

MARCH 4, 2024

I’ll talk about my time, which is my longest stint at Wells Fargo, but I can even kind of back up just even before that and say I worked at Walt Disney World as an intern, which taught me so much about people, because customer service, oh, my goodness, it is top notch at Walt Disney World. And so I interned there.

AT&T 246

AT&T Stress International Training 246

Service Untitled

OCTOBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. They stated that customers stay with manufacturers as long as the new warranty lasts, and then move on to independent service providers.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Who's the Real Boss?

APRIL 12, 2020

Regardless of the industry, with many states and countries now in some form of lockdown, the impact that the virus is having on businesses, regardless of what they do, is catastrophic (well, except for the ones that manufacture hand-sanitizer!). The post Epic pandemic?

Resume 52

Resume Skills Customer Service Payroll 52

Allwork

APRIL 8, 2024

Karen Condi Karen Condi, the visionary founder of Allwork.Space, brings nearly two decades of shared workspace and co-working industry experience to the table. Her expertise in leadership has made her a sought-after thought leader and resource in the industry. Transcript Frank Cottle [ 00:00:30 ]: Hey, Karen, good to meet you.

AT&T 245

AT&T Home Office Restaurants FedEx 245

Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. With Joan as the interviewer for this segment, they kept attendees wide awake at 5:00 in the afternoon. The resort was.

2010 100

2010 Customer Service Gifts Networking 100

Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. With Joan as the interviewer for this segment, they kept attendees wide awake at 5:00 in the afternoon. The resort was.

2010 100

2010 Customer Service Gifts Networking 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

LEADERSHIP QUOTE You are being presented with a choice, evolve or remain. Elena has had the pleasure of working with some of the top executives across multiple industries. In this episode of The Leader Assistant Podcast, Elena talks about the good and bad of corporate culture, toxic workplaces, and maintaining confidentiality.

AT&T 81

AT&T Mentoring Gossip Confidence 81

The Small Business Blog

MAY 20, 2008

The amount of CVs I have seen with spelling mistakes and sometimes just poor presentation is extremely high. I don’t feel a CV will get you a job – but it will get you an interview. It’s a growing industry but quality is not at best with most of the websites available online. Chris Burgoyne www.loan-machine.co.uk

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UPS 2008 2007 2009 100

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. They brought him on as the CEO of Industrials and then there is another new CEO at the headquarters who is in charge of Services.

Attire 40

Attire Etiquette Clothes Time Zones 40

Recruit CRM

AUGUST 10, 2020

So, if a candidate is applying for a ‘customer service’ job, she needs to highlight in the resume , similar jobs held before or even the ‘service’ or ‘support’ aspect of other jobs held earlier. Before a Job Interview. Know details about the industry & competitors. for the Interview. Preparation.

Interviewing 52

Interviewing Salary Resume Negotiating 52

Success

MARCH 4, 2024

What’s Your Presentation Persona? Neuroplasticity can even make it possible to retrain your brain’s physical abilities simply by imagining those changes,” the authors write in What’s Your Presentation Persona? The thing is, most speeches are delivered to small groups and are known as “presentations” or “sales pitches.”

UPS 277

UPS Social Media Etiquette Health 277

Success

FEBRUARY 15, 2022

With being Tier 1 rated with the Jewelers Board of Trade, she has become known as one of the most trusted business owners in the jewelry industry. Astaraee has truly enjoyed creating lifelong relationships with her customers, as she values these relationships and is thankful for all the love and support she has received through the years.

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Mentoring International 2021 Social Media 312