LEADERASSISTANT.COM

SEPTEMBER 3, 2023

LEADERSHIP QUOTE If service is beneath you, leadership is beyond you. CONNECT WITH JODI Jodi on LinkedIn Jodi on Facebook Book recommendation -> Living Loving and Learning by Leo F. Buscaglia ABOUT JODI Jodi Reed has been an admin for over 30 years and an executive assistant for 5 years.

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2019 2015 Restaurants Customer Service 81

ProAssisting Blog

MARCH 18, 2010

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Home Blog About Us Who we are About the Program Program Specifics Execs, HR Depts. Share it with others. Share it with others.

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Phones 2009 2010 Facebook 500

Success

JUNE 8, 2022

It just clicked, and I understood that Gen Z and millennials were learning differently… At the company I left to pursue this, [the younger employees] didn’t do traditional learning. They did learning snacks, short snippets.”. But… it’s great for customer service and for live media.”.

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LEADERASSISTANT.COM

OCTOBER 8, 2023

CONNECT WITH JOE Joe on LinkedIn Joe on Instagram Joe on Facebook joerare.com level9virtual.com ABOUT JOE Joe Rare is an “underground” serial entrepreneur, investor, outsourcing expert, father and husband. There were failed businesses in the early days, but he took the failures and learned to create wins.

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Email Management Restaurants Customer Service 81

Service Untitled

APRIL 10, 2013

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

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Customer Service Social Media Negotiating Facebook 40

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FEBRUARY 6, 2013

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. Treat the customer with respect. Your call is very important to us.) Your call is very important to us.)

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Customer Service Social Media 2005 Phones 40

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MARCH 2, 2012

Customer service should be a priority if organizations expect to expand their businesses with new customers while still retaining their current loyal clientele. Nowadays customers have the Internet at their fingertips – plenty of other places to go in hardly a nanosecond. What do people look for when they shop?

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JUNE 25, 2012

Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Outstanding customer service calls for everyone to win. photo by: Wootang01.

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Service Untitled

APRIL 11, 2011

So how does all of this fit into the ever broadening sea of customer service? Large and small organizations are all taking the plunge, and diving into Facebook, Twitter, blogs, and forums, but as we all learned when we were younger, be prepared and make sure you know how to swim first. photo credit: zephythor.

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LEADERASSISTANT.COM

MAY 28, 2023

LEADERSHIP QUOTE If your actions inspire others to dream more, learn more, do more and become more, you are a leader. She grew up in England but was always passionate about Europe and learning foreign languages. When she began her first full-time job in Disneyland Paris in 1999, she knew it was the beginning of a new life in France.

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2016 Restaurants Customer Service Budget 85

Service Untitled

DECEMBER 5, 2012

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums.

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Service Untitled

AUGUST 21, 2012

Whereas the smaller Ace Hardware organization who has always been customer-centric towards the homeowner and known for their exceptional customer service, the larger companies have now joined in to improve their own customer service scores. Inexperienced employees are trained and empowered to make customers happy.

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Service Untitled

JANUARY 3, 2011

Is it really poor customer service or do we as consumers expect too much? Unfortunately, Macy’s customer service was rude and even argued with me telling me that the store never carried the brand, and I could not have purchased it from their store. I’m looking forward to a great year of customer service.

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Service Untitled

APRIL 6, 2011

Customers were polled mainly on their opinions regarding customer assistance and problem resolution – whether by Twitter, Facebook, corporate websites, telephones, or in person. So what makes a company measure up on customer service? So what do we learn from the top four scoring companies?

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Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Consider using social media the same way. If you’re still in the Stone. At a local.

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Service Untitled

DECEMBER 10, 2010

Share your wisdom and use Twitter or Facebook to enrich people’s lives. Ask your readers as you send out regular emails, what kind of information they want to learn. Possibly Related Posts: Get more real estate deals with customer service basics In real estate sales, we depend on technology to help.

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Customers Rock!

MAY 28, 2012

When not blogging, on Twitter, or on Facebook, she is marketing WikiThreads , her small business featuring Dallas t-shirts and logo embroidery. Thanks for chiming in on Customers Rock!, That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM.

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The Small Business Blog

MARCH 21, 2010

Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Try to figure out exactly what it is that you want to know about your customer base. Ignore your spendings on CS & u’r toast.

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Service Untitled

SEPTEMBER 11, 2012

According to Andy McMillan’s blog, a smashed violin and an account directed to help fund underprivileged children became an endless series of customer service personnel exchanges after McMillan’s accounts were frozen to cover possible future refund disputes. Time will tell if new lessons have really been learned.

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Learning Customer Service Policies Social Media 40

Tips From T. Marie

JULY 27, 2011

Often I feel I have disappointed them when I explain why I feel social media has worked for me because it doesn’t include auto-tweets , sales pitches or using a Twitter following or Facebook Page friends as advertising targets. But I’ve stayed with them because I’ve gotten some really great customer service…through Twitter.

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LEADERASSISTANT.COM

APRIL 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. LEADERSHIP QUOTE Speak your mind, even If your voice shakes.

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Service Untitled

FEBRUARY 11, 2011

The other day I wrote about Tello , an iPhone app that customers can use to rate customer service. CEO Joe Beninato stated his reviews were primarily intended to thank employees for their excellent customer service. Feedback on product or service reviews can actually help organizations to improve.

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Learning Customer Service Social Media Twitter 40

Make or Break Moments

MARCH 13, 2010

I recently learned a lesson from a group of young boys who had developed a band. We are on Twitter @boyband, MySpace and Facebook @boyband and our website is www.boyband.com.&# (BoyBand is just a place holder, that wasn’t the name of the band – I can’t remember the name of the band.)

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Make or Break Moments

JUNE 2, 2010

If your customer is between the ages of 18-35 – you need to learn to master the art of social media – or at the very least – be listening real close and often to what is being said.

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Eat Your Career

APRIL 13, 2011

At some point, they pulled the footage from the branch security cameras and, as I flipped through photos of myself smiling and giving what appeared to be excellent customer service to a man on the FBI’s watch list, I could hardly believe my naivety. This is a hard lesson to learn. Share this on Facebook. Don’t Zone Out.

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On The Job

JULY 22, 2010

Facebook announced this week is has 500 million users. But the truth is, employees do use Facebook at work. Further, studies show that employees allowed to use social media on the jobs help drive profitability, improve customer service – and contrary to employer fears – may help workers do their jobs better. They Twitter.

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Customers Rock!

JANUARY 24, 2012

44-46), even though Sanuk doesn’t often post direct links to their website from their corporate Facebook page , they are able to track conversion rates. They do this by looking at how many visits to their website (via Facebook) result in a sale, thus measuring their return on using social media as an engagement tool.

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Service Untitled

OCTOBER 15, 2013

Through Facebook and Twitter, conversations can be measured to help attract new customers, and ultimately these customers can become advocates helping our businesses to grow. One can’t separate however, customer service with “social listening”; as Dell states it is a key part of the brand.

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Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers! The Global Conversation. Sharing of pics, videos and fun stuff.

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The Small Business Blog

AUGUST 31, 2010

Talking not only makes people aware of your brand, and give customers the knowledge that you care, but it also helps you to learn exactly what people want and need from your business. Customer Service : When talking about putting your business on the map, customer service may seem like an alien thing to mention.

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Service Untitled

MAY 6, 2014

If we listen carefully, we learn what our customers need because they will tell us either directly or indirectly, and in order to engage new customers, we often depend on word of mouth and our reputations. We listen to them, and we learn.

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Credit Card Customer Service Social Media Holidays 40

Make or Break Moments

MAY 7, 2010

The genesis for the series itself has all the makings of a thrilling read: regular correspondence between people around the world; a proactive collaboration between 15 countries; and two marketing professionals who have never met each other face to face, scrambling to learn how to publish a book from the ground up.

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The Small Business Blog

SEPTEMBER 7, 2010

I am a great believer at looking and learning from big businesses in order to help succeed as a small business; and in this case I believe the big businesses have it spot on – word of mouth is absolutely vital to successfully grow a business. Make sure that your customer service is up to scratch, though.

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Tips From T. Marie

DECEMBER 30, 2014

So called experts claimed that blogging had died several years ago when Twitter and Facebook exploded in popularity. That means listening to those people and learning how to make them happy. Customer Service Goes SOCIAL. Adopting the cloud for your business is just good business sense for 2015 and beyond. It’s PERSONAL.

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2015 Social Media 2014 Customer Service 100

Andrea Kalli

JUNE 17, 2010

Summer is one of the best times for me to catch up on my learning, so this summer I’ve decided to go to camp! Simple Blueprint for Building a Profitable In-Demand Facebook Page Service Social Network Management Bliss – Mastering a Proven System for Seamlessly Organizing Your Social Networking Activities.

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2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Summer is one of the best times for me to catch up on my learning, so this summer I’ve decided to go to camp! Simple Blueprint for Building a Profitable In-Demand Facebook Page Service Social Network Management Bliss – Mastering a Proven System for Seamlessly Organizing Your Social Networking Activities.

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2010 Training Skills Social Media 100

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. So what comprises quality customer service and how can we do it better?

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