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Getting back to the basics of effective customer service

Service Untitled

Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Outstanding customer service calls for everyone to win. photo by: Wootang01.

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Do consumers who spend more get better service?

Service Untitled

If we listen carefully, we learn what our customers need because they will tell us either directly or indirectly, and in order to engage new customers, we often depend on word of mouth and our reputations. Take for instance the complicated world of credit cards. We listen to them, and we learn.

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44 Ways to Kick-Start Your New Year

Success

We asked a host of experts, readers who follow SUCCESS on Twitter and Facebook , and our SUCCESS staff what they will do to kick-start the new year. Gina Muré from Facebook. Rory Vaden from Facebook. I’ve learned that my daily choices make a big difference in my long-term happiness. Cut up credit cards.

Mentoring 345
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Small Business World News Round-up - 2009/11/10

The Small Business Blog

No large retailer can be all things to all people, and there are always going to be segments of the population whose needs for particular products and/or services are going unmet. Learn how your small business can capitalize on these unmet needs and find and master your own niche market.

2009 100
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How to Launch (and Maintain) a Successful E-Commerce Business

Success

Create Customers Attract your first customers Keep them coming back Step 6. Grow Your E-Commerce Business Create systems Automate everything Learn to delegate Collaborate Always Be Monitoring Step 7. Spoiler alert: my first e-commerce business was a failure—uh, I mean, a great learning experience. Or a service?

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Three Reasons You Need to Convince Newbies They Need a Website.

Men With Pens

We want to learn more about the people we’re going to hire services from. Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service.

2010 40