Allwork

JUNE 15, 2023

Generative AI solutions are already being introduced to an increasing number of businesses that operate across many different fields including customer service, finance, and legal. The integration of AI solutions into the workplace is also estimated to lead to increased productivity and innovation in the overall global economy.

Legal 298

Legal Customer Service Finance Health 298

Success

OCTOBER 19, 2023

Learning new skills is paramount to success. Continual learning is no longer an added effort but required to remain relevant in nearly any field. Professional development examples The benefits you experience from continued learning can be transformative for you and your livelihood. They retire or move to a new company.

Skills 313

Skills Training Confidence Retirement 313

Allwork

FEBRUARY 13, 2024

That’s the number of Americans who reported having the opportunity to work from home at least one day a week,” according to McKinsey & Company. Whether you are a tech-savvy coder, a creative writer, a meticulous accountant, or a supportive customer service representative, there is a niche for you. 58 percent.

Salary 328

Salary Lifestyle Customer Service Skills 328

Success

MARCH 13, 2022

I look forward to working with you to reduce the time between your client’s call for repairs and when your service team arrives on-site.” I know of a company that enhances first impressions by having customized welcome signs reserving the best parking spots for client visits. You are now our new most favorite customer!

Email 280

Email Customer Service Gifts Purchasing 280

LEADERASSISTANT.COM

JULY 2, 2023

Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors. Jean-Luc Picard CONNECT WITH JEN Jen on LinkedIn ABOUT JEN Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors.

2013 69

2013 Etiquette Restaurants Customer Service 69

Service Untitled

JUNE 7, 2013

Of course notwithstanding anything to the contrary, dentists along with their expertise to keep our smiles shining, should also prescribe to the ultimate quest of customer service no matter how advanced their dental education may have been. After all patients are customers and therefore should be appreciated and valued.

Customer Service 40

Customer Service Learning Medical Confidence 40

Tips From T. Marie

JANUARY 20, 2015

I’m a stickler about customer service. I have experience serving and helping others, so when it comes time for me to be the customer I have high expectations. This morning I read Seth Godin’s latest blog post entitled, Please Go Away in which he talks about the way most big businesses deal with customer service.

Customer Service 100

Customer Service Verizon Phones Expenses 100

Allwork

FEBRUARY 16, 2023

AI can help companies hire the right employees, take over the interview process, and power today’s chatbots — which enable HR departments to spend less time answering basic questions. AI software can help coworking spaces track bookings, report problems, and easily provide credit/refunds to customers.

Budget 321

Budget Customer Service Interviewing 2023 321

Allwork

JANUARY 3, 2024

Coworking spaces are increasingly aligning with the hospitality industry rather than traditional real estate, focusing on service and experience rather than just property transactions. I did some research on Elon Musk as part of my graduate certificate in foresight and I learned that he was working on changing the atmosphere of Mars.

Customer Service 299

Customer Service Networking Management Learning 299

LEADERASSISTANT.COM

JULY 23, 2023

In this episode, Michelle talks about working in a public company, the changing role of an executive assistant in our remote world, and how to elevate the role. Michelle made history in 2023 as the first Founder of an EA support company to win the Colleen Barrett Award for Administrative Excellence at the 2023 Chicago Admin Awards.

Administrative Professionals 82

Administrative Professionals 2023 Finance Restaurants 82

Stephanie LH Calahan

AUGUST 20, 2012

Friday night I learned that one of my favorite pod-casting sites, Cinch.fm , was shutting down.    I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today.   Today, third-party services are starting and stopping every day. 

Customer Service 100

Customer Service Learning 2012 Social Media 100

Eco-Office Gals

AUGUST 21, 2013

Do you want to reduce your business’s carbon footprint and increase customer interaction and satisfaction at the same time? So is providing excellent customer service. The truth is that providing a nurturing environment for your customers can happen just as well virtually as it can in a face to face environment.

Customer Service 100

Customer Service Carbon Footprint UPS Social Media 100

Success

JANUARY 18, 2024

“They’re looking for ways to connect with companies on a personal level. Consumers are also looking for companies that prioritize their values. Customers want to engage with companies that share their values. Humans need connection.”

Social Media 307

Social Media Agencies 2024 2014 307

Success

JANUARY 31, 2022

Outside of the financial benefits, side hustles can help workers learn new skills, make extra money or pursue a dream outside working hours. If you’re a leader at your company, consider the following. For example, imagine a middle manager in your company who wants to start a side business selling their own products.

Salary 265

Salary 2021 Skills Training 265

LEADERASSISTANT.COM

JANUARY 7, 2024

She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability. She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability.

Customer Service 87

Customer Service Restaurants Budget Environment 87

Allwork

SEPTEMBER 7, 2023

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. Investopedia recommends that every entrepreneur should possess the following five skills: Communication, sales, focus, ability to learn, and business strategy.

Management 299

Management Salary Skills Social Media 299

Service Untitled

JULY 10, 2013

Everyone wants to be treated as an individual with their own specific needs catered to; in the perfect world that’s the epitome of “wow” customer service. Of course whether we use one company or service over another usually stems from past reputation, helpfulness, integrity, or a friendly referral.

Customer Service 40

Customer Service Facebook Purchasing AT&T 40

LEADERASSISTANT.COM

AUGUST 27, 2023

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Sarah talks about the challenges and rewards of being an EA, learning to adapt, and the importance of having fun with colleagues to cultivate a thriving culture. She’s the first individual to fill this position within the growing company, under leadership of a new CEO.

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

Success

JUNE 8, 2022

White’s work as a corporate speaker and on-site trainer for companies slowed to a halt when the pandemic started. While reimagining a new career that focused on more intimate job coaching, her 28-year-old daughter suggested she join TikTok to share the short videos she’d made about her services. “In A Social Business.

Social Media 265

Social Media Agencies Calendars Forms 265

Small Business CEO

AUGUST 24, 2014

For any businesses that are dealing with customers on a regular basis, the fundamentals of customer service are vital to learn and to consistently get right. … Customer Service customer service tips improving customer service'

Customer Service 40

Customer Service Phones Skills Learning 40

Office Dynamics

NOVEMBER 22, 2016

It was the first time my company OfficeTeam was participating in the event. Continue pursuing opportunities to learn and be challenged. The post What I Learned From 450 Revolutionary Assistants in Las Vegas appeared first on Office Dynamics. So did the revolutionary event live up to its billing? Keep the momentum going!

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

Success

OCTOBER 3, 2021

When it comes to running a business , I’ve learned a lot of things the hard way, and that’s one reason I work so hard to help other entrepreneurs avoid making the same costly mistakes I did. But I never fail to be stunned by the number of companies that don’t market themselves effectively. Maybe it’s brighter colors on your website.

Customer Service 332

Customer Service Goals Learning 332

Service Untitled

MAY 6, 2013

The ultimate success of a company is predicated on exceptional customer service experiences. For post-sales service, Consumer Reports ranked Apple Customer Service ahead of other companies for best PC tech support with the company scoring an 86 out of a possible 100 points. P PRESENT.

Customer Service 40

Customer Service Training Expenses Confidence 40

The Small Business Blog

MARCH 23, 2010

Forex Robot : Take Your Company Public In Less Than 10 Days? Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. How many of us haven’t ranted to our friends about our dealings with a service provider?

Customer Service 100

Customer Service 2007 2008 2010 100

Service Untitled

JULY 31, 2013

Happy employees make for motivated people who want to deliver the best customer service they can to assist consumers and clients. Once a company creates doubt and demonstrates a lack of integrity, employees lose faith and thus there is no denying that the elephant is in the room. photo by: seanbjack.

Customer Service 40

Customer Service Training Retirement Confidence 40

Success

OCTOBER 24, 2023

These skills are often learned in college, trade schools or job training. For example, a customer service associate can use the soft skills of communication, empathy and creative problem-solving skills to resolve a client complaint while increasing customer loyalty. Soft skills are distinct from technical or hard skills.

Skills 300

Skills Stress Environment Confidence 300

Success

JANUARY 9, 2023

Remember that the customer is king. The following customer service truths were compiled from various studies: Poor service is the No. 2 reason companies lose business. The average dissatisfied customer tells seven others of their dissatisfaction. Conversely, the average satisfied customer tells only 3.7

Policies 279

Policies 2011 Customer Service Confidence 279

Service Untitled

MARCH 19, 2013

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” As a supermarket, the company didn’t do much better; scoring a 72 out of 100 rating and similarly low scores since 2005. Don’t be negative.

Customer Service 40

Customer Service 2005 2012 AT&T 40

Service Untitled

APRIL 22, 2013

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

Customer Service 40

Customer Service Credit Card Policies AT&T 40

Success

NOVEMBER 24, 2022

Position your employees as the hero of the company story to achieve goals, identify vendors and partners as the hero to bolster synergies, or find ways to insert the customer into the role of hero or heroine. Smith says his heart broke a little to learn the story of a Pizza Hut in Springdale, Arkansas. Case Studies.

2003 280

2003 Staples 2007 2013 280

All Things Admin

FEBRUARY 20, 2023

The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. However, understanding the steep learning curves involved, adding these skills sooner rather than later will allow you to stay ahead.

Administrative Professionals 98

Administrative Professionals Social Media 2025 Mentoring 98

LEADERASSISTANT.COM

JANUARY 14, 2024

LEADERSHIP QUOTE I will not lose, for even in defeat there’s a valuable lesson learned, so it evens up for me. – ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Forms 73

Forms Finance Restaurants Customer Service 73

Allwork

MARCH 4, 2024

What you’ll learn Master conflict resolution skills for a harmonious workplace dynamic. And I learned so much more through my professional maturity, because in talent acquisition, you’re the face of the company when it comes to a candidate. Enhancing communication for stronger workplace relationships.

AT&T 246

AT&T Stress International Training 246

LEADERASSISTANT.COM

OCTOBER 8, 2023

He currently owns four digital companies, five wedding venues, and real estate investment properties. He later sold the company after 27 months. There were failed businesses in the early days, but he took the failures and learned to create wins.

Email 81

Email Management Restaurants Customer Service 81

Service Untitled

APRIL 10, 2013

The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.

Customer Service 40

Customer Service Social Media Negotiating Facebook 40

LEADERASSISTANT.COM

JANUARY 21, 2024

As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.

Restaurants 77

Restaurants Customer Service Budget Networking 77

Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

Customer Service 40

Customer Service Cubicle Salary Clothes 40