Success

JANUARY 9, 2023

In an interview, he was asked how he prepared his team for the next game. Remember that the customer is king. The following customer service truths were compiled from various studies: Poor service is the No. 2 reason companies lose business. Conversely, the average satisfied customer tells only 3.7

Policies 279

Policies 2011 Customer Service Confidence 279

LEADERASSISTANT.COM

MAY 14, 2023

Well, not only do I interview Annie in this conversation, but she also interviews me. Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. As a heads up, this episode is a bit out of the ordinary.

Confidence 80

Confidence Interviewing 2019 Restaurants 80

Office Dynamics

NOVEMBER 22, 2016

It was the first time my company OfficeTeam was participating in the event. Continue pursuing opportunities to learn and be challenged. Brandi is a frequent speaker on employment issues and has been interviewed by the media on career, job search, workplace, hiring and management topics. Keep the momentum going!

OfficeTeam 100

OfficeTeam Learning Administrative Professionals Customer Service 100

LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. She began her career at a non-profit organization and has since worked for both large public companies and small private companies.

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

MAY 7, 2023

Prior to Cohere, Naomi was at DeepMind, the London-based artificial intelligence research company owned by Alphabet. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 95

Restaurants Mentoring Customer Service Budget 95

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

LEADERSHIP QUOTE If service is beneath you, leadership is beyond you. CONNECT WITH JODI Jodi on LinkedIn Jodi on Facebook Book recommendation -> Living Loving and Learning by Leo F. Buscaglia ABOUT JODI Jodi Reed has been an admin for over 30 years and an executive assistant for 5 years. Either way, I’d love to hear from you!

2019 80

2019 2015 Restaurants Customer Service 80

LEADERASSISTANT.COM

JANUARY 7, 2024

She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability. She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability.

Customer Service 87

Customer Service Restaurants Budget Environment 87

LEADERASSISTANT.COM

APRIL 30, 2023

In this episode, Kara talks about outsourcing, matching personal assistants with executives, interview questions to ask applicants, setting boundaries with principals, communication between executives and personal assistants, and more. The company has grown organically to a team of 24 employees. Either way, I’d love to hear from you!

Agencies 78

Agencies Interviewing Restaurants Customer Service 78

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. She co-founded her first ‘real’ company when she was 16 and participated in the sale of that company when she was 19. Eryn Anitavi has been an entrepreneur since the young age of 10.

Management 82

Management Restaurants Customer Service Budget 82

Admin Awards

FEBRUARY 2, 2023

To read this interview in Executive Support Magazine visit: [link] Sunny Nunan is the CEO and Founder of the Admin Awards in the USA, created in honor of her mother, a life-long administrative professional Can we start with a little background information? What have you learned about the administrative profession from running the awards?

Interviewing 52

Interviewing Administrative Professionals Medical 2012 52

LEADERASSISTANT.COM

JULY 9, 2023

Tune in to this fascinating conversation as they share the secrets behind their successful partnership, from overcoming early challenges and how the partnership evolved as the company grew, to maintaining work-life “wholeness” through intentional communication and scheduling. Prior to starting Capacity, David was the CEO of Answers Corp.

Management 78

Management 2014 2017 2006 78

LEADERASSISTANT.COM

JUNE 25, 2023

Leigh Felton has over 25 years of experience working in executive operations and chief of staff positions for companies like Microsoft and the State of Washington. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two? Either way, I’d love to hear from you!

Restaurants 76

Restaurants Customer Service Budget Interviewing 76

LEADERASSISTANT.COM

FEBRUARY 19, 2023

LEADERSHIP QUOTE If your actions inspire others to dream more, learn more, do more and become more, you are a leader. She has been a communications lead and chapter lead of an employee resource group, a featured company blogger and most recently, the co-founder of the Administrative Community of Practice.

2004 87

2004 2019 Administrative Professionals Restaurants 87

LEADERASSISTANT.COM

AUGUST 20, 2023

. – Audre Lorde CONNECT WITH VICTORIA Victoria on LinkedIn victorialeech.com joindonna.io (A training program designed to help entry-to-mid-level Executive Assistants at mid-sized companies up-level their skills and advance their careers.) Each review helps me stay motivated to keep the show going! Either way, I’d love to hear from you!

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

AUGUST 6, 2023

Maggie Olson has extensive experience at some of the biggest companies in retail, food & beverage, and technology. With the unique ability to walk into an unfamiliar business, quickly learn and assess how to improve the team and execute lasting changes, this is exactly what Maggie has been doing year after year throughout her career.

AT&T 75

AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

JULY 30, 2023

Yolanda has also served as Co-Chair of the Women’s Leadership Network, a Guardian Life Insurance company employee resource group. In a hybrid context, arranging and running lunch and learn events. Currently Yolanda is the practice administrator for the Global Head of Cybersecurity at Wipro. Either way, I’d love to hear from you!

Mentoring 84

Mentoring Training Networking Restaurants 84

LEADERASSISTANT.COM

MARCH 19, 2023

Her passion lies in communication and how it can shape a company from the top down. Her passion lies in communication and how it can shape a company from the top down. Jessica McBride has over 10 years of experience in supporting executives. Each review helps me stay motivated to keep the show going!

2021 86

2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

MAY 21, 2023

The diversity of her position offers her learning opportunities as and she supports and collaborates with C-Suite level executives, upper management and colleagues. CONNECT WITH YVETTE Yvette on LinkedIn Yvette on Instagram ABOUT YVETTE Yvette Nieves has been an Executive Assistant for 25+ years. Either way, I’d love to hear from you!

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

MARCH 26, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Gifts 95

Gifts Medical Networking Restaurants 95

LEADERASSISTANT.COM

JULY 16, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

LEADERASSISTANT.COM

JUNE 18, 2023

Janice Parker is a career executive assistant who is passionate about helping mission-focused founders and CEOs maximize their productivity and efficiency as they scale their companies. LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude. Either way, I’d love to hear from you!

2019 77

2019 Restaurants 2020 Customer Service 77

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 77

Restaurants Customer Service Budget Interviewing 77

LEADERASSISTANT.COM

MAY 28, 2023

LEADERSHIP QUOTE If your actions inspire others to dream more, learn more, do more and become more, you are a leader. She grew up in England but was always passionate about Europe and learning foreign languages. When she began her first full-time job in Disneyland Paris in 1999, she knew it was the beginning of a new life in France.

2016 85

2016 Restaurants Customer Service Budget 85

LEADERASSISTANT.COM

APRIL 9, 2023

Hallie serves as Chief of Staff to the Founder and CEO of Adam Hergenrother Companies. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 81

Restaurants Customer Service Budget Interviewing 81

LEADERASSISTANT.COM

JUNE 4, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 92

Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

FEBRUARY 12, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Administrative Professionals 75

Administrative Professionals Restaurants Customer Service Budget 75

Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

Customer Service 40

Customer Service Cubicle Salary Clothes 40

LEADERASSISTANT.COM

MARCH 5, 2023

Following her retirement from military Service, she started a one-woman business providing virtual administrative support to retired General Officers and independent consultants in the defense industry. During the COVID shutdown, she watched businesses struggle with navigating a remote workforce. Either way, I’d love to hear from you!

Administrative Professionals 84

Administrative Professionals Retirement Restaurants Travel 84

LEADERASSISTANT.COM

JUNE 11, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

Service Untitled

JUNE 25, 2012

Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Outstanding customer service calls for everyone to win. photo by: Wootang01.

Customer Service 40

Customer Service Credit Card Interviewing Purchasing 40

LEADERASSISTANT.COM

APRIL 23, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Calendars 75

Calendars Email Management Restaurants 75

Allwork

MARCH 4, 2024

What you’ll learn Master conflict resolution skills for a harmonious workplace dynamic. And I learned so much more through my professional maturity, because in talent acquisition, you’re the face of the company when it comes to a candidate. Enhancing communication for stronger workplace relationships.

AT&T 235

AT&T Stress International Training 235

LEADERASSISTANT.COM

APRIL 2, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You lead by going to that place and making a case. Each review helps me stay motivated to keep the show going!

Restaurants 68

Restaurants Customer Service Budget Training 68

LEADERASSISTANT.COM

JANUARY 14, 2024

LEADERSHIP QUOTE I will not lose, for even in defeat there’s a valuable lesson learned, so it evens up for me. – ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Forms 72

Forms Finance Restaurants Customer Service 72

LEADERASSISTANT.COM

OCTOBER 8, 2023

He currently owns four digital companies, five wedding venues, and real estate investment properties. He later sold the company after 27 months. There were failed businesses in the early days, but he took the failures and learned to create wins.

Email 81

Email Management Restaurants Customer Service 81

LEADERASSISTANT.COM

SEPTEMBER 17, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. Each review helps me stay motivated to keep the show going!

Restaurants 52

Restaurants Customer Service Budget Interviewing 52