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7 Customer Service Books to Help You Level Up Your Business

Success

Client relations might mean taking traditional service calls, but it also means automated customer relationship management. To help you get a handle on things, we’ve created categories for the seven best customer service books in print today. Customer Relationship Management: Concepts and Technologies (4th Edition).

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Book Review: Gigged - The End of the Job and the Future of Work

Small Business Labs

We're behind on our reading, but did manage to get to Gigged - The End of the Job and The Future of Work. It's written by journalist Sarah Kessler, who's been covering the gig economy since 2011.  The theme that unites them is they all get work via an online marketplace or platform.

2011 129
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A Stay-at-Home Mom Drives Autism Advocacy with the Turo Car Sharing Marketplace

Success

After starting her family in 2011, her circumstances rapidly changed when her 18-month-old son was diagnosed with autism. Treating guests as if they are visiting family members has earned Perez dozens of five-star reviews. “I Turo’s mission is to “put the world’s 1.5 billion cars to better use.”

Medical 258
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Making Ideas Happen Book Review

Office Dynamics

2011 is a year for the new here at Office Dynamics. Joan introduced us all to a book, Making Ideas Happen : Overcoming the Obstacles That Between Vision. & chapters in and already starting to implement the methods shared in this book. of times… this book gets right to it and maps out that process for you (and me).

2011 100
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Making Ideas Happen Book Review

Office Dynamics

2011 is a year for the new here at Office Dynamics. Joan introduced us all to a book, Making Ideas Happen : Overcoming the Obstacles That Between Vision. & chapters in and already starting to implement the methods shared in this book. of times… this book gets right to it and maps out that process for you (and me).

2011 100
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Local Online Advertising to Increase 18% in 2011

Small Business Labs

  This is much faster than their 2011 overall advertising growth forecast of 5%.  billion in 2011. .  billion in 2011. If we mention a product or service that we received for free or other considerations, we will note it.   This results in the overall market for onlilne advertising reaching $35.7

2011 100
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Book Review: Eat People – And Other Unapologetic Rules For Game-Changing Entrepreneurs

Productivity Bits

Copyright © 2011 Marlon Ribunal. There is a notion that this book is only for entrepreneurs or startups. Although the theme of the book is wrapped around entrepreneurship, it also addresses the need of those that are not in that bracket. This book simply answers the question “What’s the next big thing?

Skills 100