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7 Customer Service Books to Help You Level Up Your Business

Success

To help you get a handle on things, we’ve created categories for the seven best customer service books in print today. His book guides you step by step through his proven formula to build your own customer-focused team. And if you are a solopreneur trying to start a business , you may want to find time for all of them.

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Book Review: Gigged - The End of the Job and the Future of Work

Small Business Labs

It's written by journalist Sarah Kessler, who's been covering the gig economy since 2011.    The book profiles a mix of gig workers, including an Uber driver, a computer programmer, someone working via Mechanical Turk and a few others.

2011 129
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Life Is Not a Movie

Success

His movie reviews. Ebert’s prolific online journaling—at times so poignant and poetic you wondered why he spent decades reviewing movies —was called one of the year’s best blogs by Time magazine in 2010. In 2011, at 69 years old and in curious health, Ebert was being heard, a lot, and it was neither a coincidence nor an act of God.

Medical 218
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Making Ideas Happen Book Review

Office Dynamics

2011 is a year for the new here at Office Dynamics. Joan introduced us all to a book, Making Ideas Happen : Overcoming the Obstacles That Between Vision. & chapters in and already starting to implement the methods shared in this book. of times… this book gets right to it and maps out that process for you (and me).

2011 100
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Making Ideas Happen Book Review

Office Dynamics

2011 is a year for the new here at Office Dynamics. Joan introduced us all to a book, Making Ideas Happen : Overcoming the Obstacles That Between Vision. & chapters in and already starting to implement the methods shared in this book. of times… this book gets right to it and maps out that process for you (and me).

2011 100
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Book Review: Crush It By Gary Vaynerchuck

Productivity Bits

Copyright © 2011 Marlon Ribunal. I really think that the author intended this book to be a street-smart business book. I really think that the author intended this book to be a street-smart business book. But if you are looking for a main stream, step by step business book, this is not for you.

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Professional Makers Expand in 2011

Small Business Labs

TJ McCue has an excellent review of the growth professional Makers in 2011 on the Make Magazine blog.  TJ, who's become the go-to guy on the professional Maker movement, also has a regular column on Makers at Forbes, a newsletter for professional Makers and is working on a book.   

2011 100