Service Untitled

FEBRUARY 27, 2012

Now this is where surveys commonly get confusing. Surprisingly small banks and credit unions only lost 0.9 percent of customers lost in 2010. Of the 50 percent of customers surveyed who changed banks, they also claimed poor customer service then became the final straw that broke the camel’s back.

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Service Untitled

MARCH 2, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Wachovia delivers positive customer service Cheryl March 02, 2010 Customer Service Experience , Employees , Little Things, Big Differences , Specific Companies 1 Comment Every bank gets their fair share of criticism.

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The Small Business Blog

NOVEMBER 2, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Small business credit cards flourish as loans disappear : Want a loan for your business? That’s about all banks are going to offer — and the terms are much less favorable than traditional lines of credit. Hit the plastic.

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Service Untitled

MARCH 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Jet Blue flies high with customer service perks Cheryl March 15, 2010 Customer Service , Proactive , Service Untitled , Specific Companies No Comments Just check Terminal 5 at New York JFK airport for the state-of-the-art facility geared for efficiency and customer comfort.

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Small Business CEO

DECEMBER 28, 2009

We’re looking forward to having another great year in 2010! Using Online Surveys Effectively. ••••. Credit Card Options Limited For Small Business Financing. We’ve met some really wonderful people and have had the pleasure of publishing guest articles from some really great authors. Management.

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Service Untitled

OCTOBER 7, 2011

Imagine a student using a debit card making minimum wage; that fee is nearly 70 percent of one hour of work. So will Bank of America relent and reverse the debit card charges or will consumers revert back to the “good old 90′s” when we actually carried cash with us to buy coffee or a new pair of shoes?

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Service Untitled

AUGUST 6, 2009

I hand him my credit card and he then instructs me to pull up to the first window and continues to look at his screen. When they having credit card problems, they don’t put any signs (and you stand in line untill you find that out). This happens one more time before I give up and just pull up to the first window.

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Service Untitled

AUGUST 24, 2010

photo credit: all of olive. Possibly Related Posts: Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and. Service Untitled The blog about customer service and the customer service experience. Companies do want to please you; just know how to do it right.

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Service Untitled

OCTOBER 7, 2010

Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes. We’re not looking only at our competitors in the credit card industry. Social media is one of them and written commentary surveys are another listening post from each transaction.

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Service Untitled

APRIL 16, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty built on company focus Cheryl April 16, 2010 Customer Service , Proactive 2 Comments I grew up in a very small town where we were mostly limited to one grocery store, one department store, one morning restaurant, and even one book store. .&#

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Service Untitled

APRIL 28, 2009

Possibly Related Posts: Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and. Alternatively, a quick (personal) phone call from someone high up at the company can make a lasting impression as well. What do you do to reward your volunteers? What seems to go over really well?

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Service Untitled

SEPTEMBER 22, 2010

Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and. Service Untitled The blog about customer service and the customer service experience. Interview with Doria Camaraza from American Express – Part 1 of 4 About two weeks ago, I interviewed Doria Camaraza, who is.

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Service Untitled

AUGUST 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Improve small business customer service with a personal touch Cheryl August 30, 2010 Customer Service , Little Things, Big Differences , Proactive , Service Untitled 4 Comments Elizabeth’s online business is selling merchandise on eBay.

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Service Untitled

SEPTEMBER 3, 2010

Customer Service and Mission Statements Lately, I’ve been thinking a lot about mission statements, principles, Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and. Interview with John Falcone of Sennheiser I met John Falcone, who is the President and CEO.

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Service Untitled

AUGUST 26, 2010

Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and. Service Untitled The blog about customer service and the customer service experience. Publix on top of American Customer Satisfaction Index In the lead since 1994, Publix scores the highest marks.

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Stephanie LH Calahan

DECEMBER 10, 2010

Once that is done, survey what is left and find the next easiest thing you can do. When your credit card statement comes in, and after you have paid the bill, place the statement along with your month-end bank statement in the file folder. Feel free, but please give me proper credit and let me know so that I can thank you!

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