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Someone was having a Bad Day.

Laughing all the Way to Work

An assistant sent me and other recipients an e-mail proposing a date for a meeting. She tried a third time and proposed a new date for the meeting, but when I checked to see if my boss was available that day, I noticed it was a Saturday. Here are a few good tips from the E-mail Etiquette Matters blog when using Reply to All.

Etiquette 100
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Rejection

Musings of a High-Level Executive Assistant

I wanted to dedicate a post on proper rejection etiquette when you are the one having to tell bad news to someone. You’ll find that in your career you’ll have to hire people, a vendor, or ask people to carve out time of their busy lives to create a bid, proposal, or do research for you.

Gifts 40
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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Employees were to apologize and find out what the customer wanted to make them feel better, and propose a solution. Employees were taught to listen with an understanding and sympathetic attitude and record or repeat back to the customer what had gone wrong.

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Minute Taking Q&A

Laughing all the Way to Work

He said/She said Etiquette As I mentioned above, minutes are not a he said/she said recording, but at times what the Chair says should be recorded. ABC Company Matter The Director of Human Resources provided a briefing note on the proposed merge with ABC Company and the implications to the current staff. Discussion ensued.

Agenda 100
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Bioteams Part 1: The Team Leadership Zone

BioTeams

We also proposed that this new understanding could be further promoted and made useful to a greater number of people by working around the definition and establishment of a new discipline centred around the study of Bioteams. Rule 2 – Everyone must broadcast. – Enable “every member broadcasting” to and from any device.

Medical 52
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45 Professional Development Books to Level Up Your Career and Your Life

Success

Excuse Me: The Survival Guide to Modern Business Etiquette By Rosanne J. Thomas When Steve Jobs traded a coat and tie for turtlenecks and jeans, he gave too many younger professionals the idea that the only etiquette that matters anymore is be-yourself casual. Etiquette in business is more important than ever, warns Rosanne J.

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