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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. With a constant emphasis on customer service, Kazanjian reveals the simple philosophy of Taylor’s approach to customer service. The book emphasizes that satisfying customers is not complicated.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

Excuse Me: The Survival Guide to Modern Business Etiquette By Rosanne J. Thomas When Steve Jobs traded a coat and tie for turtlenecks and jeans, he gave too many younger professionals the idea that the only etiquette that matters anymore is be-yourself casual. Etiquette in business is more important than ever, warns Rosanne J.

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