Musings of a High-Level Executive Assistant
NOVEMBER 27, 2011
I wanted to dedicate a post on proper rejection etiquette when you are the one having to tell bad news to someone. You’ll find that in your career you’ll have to hire people, a vendor, or ask people to carve out time of their busy lives to create a bid, proposal, or do research for you.
Service Untitled
JUNE 8, 2010
Employees were to apologize and find out what the customer wanted to make them feel better, and propose a solution. Employees were taught to listen with an understanding and sympathetic attitude and record or repeat back to the customer what had gone wrong.
Success
MARCH 4, 2024
To learn more, he interviewed high-profile achievers who had survived public defeat, including athletes, entertainers, politicians and executives. A few basic storytelling techniques, she says, will aid in a range of situations, from interviews to fundraising and from changing minds to establishing strong relationships.
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