Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Do your homework and learn to use social networking to your professional advantage. Do your homework and learn to use social networking to your professional advantage.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Do your homework and learn to use social networking to your professional advantage. Do your homework and learn to use social networking to your professional advantage.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Do your homework and learn to use social networking to your professional advantage. Do your homework and learn to use social networking to your professional advantage.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Do your homework and learn to use social networking to your professional advantage. Do your homework and learn to use social networking to your professional advantage.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

APRIL 15, 2012

We hold this blog-a-thon each April and the goal is to make assistants aware of the resources available to them and build a community of administrative assistant and executive assistants who want to learn and grow and flourish in their career of choice! Be Resourceful. But here is what you can do. Investigate. Be Proactive.

Administrative Professionals 100

Administrative Professionals Etiquette 2012 Filing 100

Office Dynamics

APRIL 26, 2016

I hear managers or Human Resource Professionals say it doesn’t take any special skill to be an administrative assistant. If you have been in the administrative profession for 25+ years, know that you can keep growing, expanding and learning. In fact, you need to continually learn and grow.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. We have listed each speaker and what the attendees will learn. We had a rich discussion in the chat box that we’ll try to copy here for you.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Service Untitled

AUGUST 5, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Working on customer service skills Cheryl August 05, 2010 Customer Service Experience , Hiring & Training , Little Things, Big Differences No Comments When a customer service representative delivers great customer service, there is less stress and less hassle.

Customer Service 40

Customer Service Skills 2004 Etiquette 40

Office Dynamics

OCTOBER 3, 2010

Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. I know she does not know but needs to learn this skill in order to succeed every day.”.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future. They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. I know she does not know but needs to learn this skill in order to succeed every day.”.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

On The Job

MAY 21, 2009

Learn to introduce yourself to your professors, to your adviser and to the kid who lives next door. Take an etiquette class. Many universities or even local business groups will offer etiquette classes, which many college kids dont even consider until theyre seniors and realize their manners border on the ape-like.

2009 100

2009 Etiquette Interviewing Networking 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Etiquette Phones 100

On The Job

SEPTEMBER 9, 2009

Employers have always complained about a lack of hard and soft skills. The problem is that now employers don’t have the luxury of letting employees learn on the job.” The career service people also roll their eyes because they’re fed up with the lack of soft skills by these kids, like them using Twitter to badmouth a boss.”

2009 100

2009 AT&T Mentoring Skills 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

FEBRUARY 22, 2009

This is a must-have resource. Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Patricia February 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 1, 2010

I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 9, 2010

They are a valuable resource and I appreciate them. Like you, I list the new assistant as not only a contact but a definite resource for future references. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 10, 2009

I used to work with someone who was an assistant in the Human Resources Department of a major law firm and has now become the Director of Human Resources in that same firm. Although I was fearful to make the move and doubted my abilities, the transition has been relatively easy to make and more suited to what I am skilled to do.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

APRIL 27, 2009

The Human Resources Director pointed me to a small office and I was left alone to read what must have been 200 pages. Be kind to your new hires and available to answer their questions and help them learn the ropes. The first week on the job can be very overwhelming. Thanks for a great article. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

OCTOBER 31, 2009

I know the newness of it all will be gone soon and it will just be a normal thing that he is a little walker, but for now it is cute to see him learn this new skill. Admit your mistakes and try to learn from them. When I told my boss he said it must be my grandsons version of the 12 step program. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

JUNE 30, 2010

You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Consider using social media the same way.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Laughing all the Way to Work

JULY 12, 2010

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 5, 2010 at 12 p.m.

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

JANUARY 10, 2010

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! (New 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! (New 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

Lesson learned and will now put me on high gut alert. New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! (New

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Service Untitled

OCTOBER 12, 2010

Customer service representatives who are not used to role-playing will need to get used to the heightened awareness of core issues and will actually be able to focus on skills they may have never thought of before the training session began. We often learn mistakes we are making by laughing at ourselves.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Laughing all the Way to Work

JULY 20, 2009

I was in a workshop today on presentation skills and one of the things they had us do was present something to the group while they filmed us. A resource like this is great for anyone that either works in the administrative field or wants to. .© Copyright Patricia Robb 2010 20 July, 2009 I look like that!! 5, 2010 at 12 p.m.

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 7, 2010

But, as I learned the hard way it doesn't work on all systems. New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! (New

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MAY 1, 2009

If you are a new hire, take the time to learn and ask questions. The first months on the job are a learning and growing experience. Take advantage of this time to learn as much as you can and ask, ask, ask. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Musings of a High-Level Executive Assistant

MARCH 18, 2014

I plan on continuing to read through your blog and use it as a valuable resource. Even though I have confidence in my skills, I feel nervous about going back into it. Although I have found some other resources out there, I’ve gotten very mixed reviews from Amazon on certain titles which they’ve offered. I am so happy for you!

Email 40

Email Confidence Etiquette Skills 40

Laughing all the Way to Work

JULY 11, 2009

Having the opportunity to hash it out with another assistant is a great resource. I had a big learning curve going into it and I didnt know any of the other assistants so I felt all alone with my challenges. I often reach out to my network to get answers to problems that come up at the office or just to lend a sympathetic ear.

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

JULY 16, 2010

Good time management skills can help reduce confusion, stress, and even workload levels, so there are many benefits to making sure that time is well spent. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

DECEMBER 5, 2009

It works better if you have a whole pool of resources with different strengths to call upon. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! We are not an island. Makes your work life much easier. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

APRIL 5, 2010

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! (New 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 20, 2010

New South Wales Australia Time) Turning Soft Skills Into Tangible and Recognizable Skills That You Can (and Should) Bring to The Office Conference December 6/7, 2010, Gold Coast, QLD, Australia IQPC’s 8th Executive and Personal Assistant Summit is on again in 2010! (New 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 16, 2008

I did do research however and read as many articles and books on the subject that I could and then I tackled the article and actually learned something while doing it. Writing on a subject you know nothing about is a good way to learn something about that particular topic. See, it wasnt that hard after all now was it?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100