Service Untitled» Blog Archive » Book Review: Exceeding Customer.
Service Untitled
JUNE 8, 2010
Employees were to apologize and find out what the customer wanted to make them feel better, and propose a solution. Cons: The book was copyrighted in 2007, and some of what was written seems out of date now. We all enjoy reading true accounts of customer centered companies and their rise to success.
40 
Let's personalize your content