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What Is a Good NPS Score?

Success

Net promoter score—or NPS—has gained popular use across industries. Respondents answering 9 or 10 are considered promoters. Respondents answering 9 or 10 are considered promoters. Subtracting the percentage of detractors and passives from the percentage of promoters yields your NPS. And that’s it—away we go! Too obvious?

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5 Ways to Effectively Manage Your Business for Successful Business Growth

Office Organization Success

Are you continually searching around looking for an email address? The easy way to resolve this is to put all those questions together in one place and create an email template. The next time a client asks you a question you simply open the email template, put their email address in the ‘To’ field, and hit send!

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5 Ways to Effectively Manage Your Business for Successful Business Growth

Office Organization Success

Are you continually searching around looking for an email address? The easy way to resolve this is to put all those questions together in one place and create an email template. The next time a client asks you a question you simply open the email template, put their email address in the ‘To’ field, and hit send!

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Events on the Horizon

Productivityist

You can learn more about the event and get your tickets here , and be sure to use the promotional code VARDYGUEST to save 20% off the price. In Victoria, I’ve got a few events going on over the next several weeks. 2 Finally, I’ll be appearing at Social Media Camp.

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? When the FAQ and forums are not enough to help her customers, Elizabeth also has a Help Desk. A customer logs in and sets up a user account.

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Free Failing

Productivityist

To celebrate the launch, he asked on his blog if readers would be willing to take on a challenge to help him promote it – and promote failure and fear in the process. The juice just hasn’t been there (even though I gave myself some great content fodder by taking on a search for a new email app ). Perhaps it’s a case of burnout.

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The Hypocrisy of Kleenex Hand Towels

The Marq

So, why the heck would you want to buy another product that promotes killing more trees, dirtying more water in their construction, and adding more to our landfills? Instead, I read the following on their FAQ. You'll find my email on the blog in the left navigation pane. " What a disgrace.