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What Makes Good Customer Service?

Success

Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. It can be direct feedback at the store or in a meeting, analyzed from NPS surveys , monitoring employee interactions or even website analysis.

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Is blogging worth it? | Men With Pens

Men With Pens

I did a survey last year and one person requested that I increase my posting to five posts a week – because the information was so useful for building her business! Heather p.s. Yes, I know you asked me if I was *sure* I wanted to start a daily email. There’s still posts here that I haven’t read. Leave a Comment!

2010 40
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Is Your Education Useless? | Men With Pens

Men With Pens

They don’t have to like it, mind you, but they DO have to internalize logical ways on HOW to think. Sonya – I do have to admit that most people who email me their resume and quote an English degree tend to have some of the worst writing in the world… Not sure why that is, actually. Wish I knew. Reply Go ahead.

2009 40
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Master the Art of Re-purposing Your Work and You'll Save Multiple Hours - 50 Ideas To Get You Started

Stephanie LH Calahan

Here's a tip: you talk to, email several people a day. 1) Send an email response. 2) Turn your email into a blog post - at least 250 words, spell-checked and edited. (3) white paper, article, guide) and then list all of its off-shoots (blog, social media, media pitch, emails, forums, etc). Let the articles begin.