article thumbnail

What Makes Good Customer Service?

Success

Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Worse, they can create internal turmoil and reduce morale. Look at the internal flow of resources and information as the customer makes that journey.

article thumbnail

10 Marketing Rules these 10 Entrepreneurs Swear By

Success

—Tom Ferry, founder and CEO of Tom Ferry International , ranked the No. We leverage customer questions and FAQ information to create content for the questions people are asking versus just trying to rank for keywords. 1 real estate coach by the Swanepoel Power 200, and New York Times best-selling author of Life! By Design.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

8 Ways to Calm Nerves When Give a Speech

Ian's Messy Desk

Related articles by Zemanta Relax Your Mind, Let Your Stress Be Free (harlemworldblog.wordpress.com) 7 deadly sins for speakers and presenters (ismckenzie.com) Related Posts: The FAQ’s of Public Speaking Speaking Tips 13 Tips to Zap Your Butterflies When Speaking in Public Communication Did you enjoy this post?

Stress 100
article thumbnail

Asana vs. Monday: Which project management software is better?

BMT Office Administration

The platform uses a centralized dashboard that acts as a hub for team communications — eliminating the need for cumbersome back-and-forth emails. FAQ section. For example, if you need to manage location logistics for international clients, the map view is a real lifesaver because of how much time it can save. Collaboration.

article thumbnail

Master the Art of Re-purposing Your Work and You'll Save Multiple Hours - 50 Ideas To Get You Started

Stephanie LH Calahan

Here's a tip: you talk to, email several people a day. 1) Send an email response. 2) Turn your email into a blog post - at least 250 words, spell-checked and edited. (3) white paper, article, guide) and then list all of its off-shoots (blog, social media, media pitch, emails, forums, etc). Let the articles begin.

article thumbnail

Arizona Virtual Assistants Retreat

Loosely Speaking

The Embassy Suites Biltmore is also the site of the International Virtual Assistants Association Summit in April 2010. They will conduct a panel discussion on this topic and invite you to submit your questions in advance: please post them in the comment area below or send an email with your questions to ktcosmos@LooseEnds.net.

2009 100
article thumbnail

What to Do When They Hold Your Guest Post Hostage | Men With Pens

Men With Pens

No emails from the site editor. Firing off a biting email demanding answers and an apology probably won’t win you repeat business. Write the email and then trash it. Get a Firm Commitment By this point, that nasty email is starting to feel like a missed opportunity. And then nothing happens. But God knows you want to.

2010 40