Success

AUGUST 12, 2021

Base your FAQ on firsthand knowledge of what customers need to know. It can be direct feedback at the store or in a meeting, analyzed from NPS surveys , monitoring employee interactions or even website analysis. Worse, they can create internal turmoil and reduce morale. Examine customer service holistically, end-to-end.

Customer Service 306

Customer Service Training International Management 306

Men With Pens

JULY 11, 2010

I did a survey last year and one person requested that I increase my posting to five posts a week – because the information was so useful for building her business! How To Dispatch Your Internal Saboteur Reply Shannon Whealy July 12, 2010 at 9:52 am Timely post, James! There’s still posts here that I haven’t read.

2010 40

2010 Social Media AT&T Goals 40

Men With Pens

DECEMBER 13, 2009

They don’t have to like it, mind you, but they DO have to internalize logical ways on HOW to think. Not because of knowing math, but because you learn HOW to think when you want to solve ANY sort of problem. That’s one reason why I harp on my kids that they have to embrace math. Barbara Ling, Virtual Coach´s last blog.

2009 40

2009 AT&T Learning Resume 40

Stephanie LH Calahan

MAY 20, 2011

Content and copy are the driving force of many internal and external client campaigns. For instance, say you have a white paper that is highlighting a variety of survey and statistical findings. Then transcribe the two together, so that you have a text version to use in FAQ or a blog post on your web site.

Social Media 100

Social Media PowerPoint Facebook Gifts 100