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5 Email Templates You Need to Use

Jen Lawrence

No one – I mean, no one – likes writing out the same information in emails over and over again. And then you spend about ten minutes looking for that specific email rather than just trying to recreate it. Save time and frustration by creating email templates to help with your everyday communications.

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FAQ Pages: Does a Business Site Really Need to Include FAQ Pages?

Small Business CEO

A page that a lot of business opt not to include is the frequently asked questions page, or the FAQ page. FAQ pages can be a very powerful tool for a business, and this tool helps in a variety of ways: Tells visitors more about your business. Lowers customer service calls and emails. But does this really matter all that much?

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What Makes Good Customer Service?

Success

Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Look at the internal flow of resources and information as the customer makes that journey. In each case, always include direct assistance options.

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What Is a Good NPS Score?

Success

The first group spreads positive information about your company. You may even use the survey as an opportunity for further direct engagement such as with follow-up direct calls, emails or product offerings. As a thank you, you email her a coupon for $20 shoes on sale for $15. Follow up with a personal call or email.

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Top 3 Signs You Need to Redesign Your Client Experience

Jen Lawrence

We’re buried in emails. Clients who have to ask about next steps or for detailed information aren’t enjoying their time with you. And creating an FAQ document/page is not the solution. We can’t seem to stay on top of things. We’re constantly doing sales and marketing.

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Top 3 Signs You Need to Redesign Your Client Experience

Jen Lawrence

We’re buried in emails. Clients who have to ask about next steps or for detailed information aren’t enjoying their time with you. And creating an FAQ document/page is not the solution. We can’t seem to stay on top of things. We’re constantly doing sales and marketing.

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The One Email You Must Send Before You Go on Vacation

Productivityist

Productivityist.com by Mike Vardy Start Here Archives Store Contact The One Email You Must Send Before You Go on Vacation Posted on 09/21/2012 // 1 Comment It’s common practice to prepare an autoresponder for when you are going to be away from work for a lengthy period of time. Below I’ve offered some sample text for to you use as a template.

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