article thumbnail

How to Save Money on Your Car Insurance

Success

But it’s a good idea to review your policy to ensure you have the best car insurance and check for a better price every six to 12 months, depending on when your policy renews. The price for car insurance can vary from company to company, but several factors can influence your rates , no matter which insurance company you choose.

Policies 169
article thumbnail

Sending flowers and customer service

Service Untitled

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Sending flowers and customer service

Service Untitled

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

article thumbnail

U.S. airlines improving customer service?

Service Untitled

The trade industry organization Airlines for America has reported customer service for airlines improving in three different areas. ” The Department of Transportation reports the number of passengers bumped from flights decreased to 0.81 And finally the report states that U.S. photo credit: redlegsfan21.

article thumbnail

Customer service reality show?

Service Untitled

In Great Britain, Mary Portas used to help failing businesses get back on the right path, but now she has changed sides and stars in a customer service reality show. Portas thinks that Britain has the worst customer service, and customers have never had it so bad.

article thumbnail

Is your customer service “naughty” or “nice?”

Service Untitled

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.

article thumbnail

Customer service ratings for airlines during Hurricane Irene

Service Untitled

If you had to cancel your flight because of Hurricane Irene, you may have been waiting on a “a virtual holding pattern&# for a customer service representative. American Airlines kept their customers waiting the longest; scoring in at one-and-one-half-hours before a customer service representative answered the call.