Has the holiday shopping season started off with quality customer service?
Service Untitled
DECEMBER 1, 2011
On Friday, it got so bad the police were using pepper spray to fend off the over-anxious shoppers, the lines to get into stores wrapped twice around the parking lots, and employees yawned and complained as they had to report to work at “dark o’clock” and be bubbly and alert. So now statistics and polls get confusing.
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