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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Get ahead of customer dissatisfaction.

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The Key To Innovative Coworking: A Deep Dive Into VR & AR Integration Strategies

Allwork

That’s not your imagination—it’s the rise of virtual reality (VR) and augmented reality (AR), which is shaking up the way we work, connect, and create. Think of it like stepping into a hyper-realistic video game. Consider setting up a VR relaxation zone within your coworking space. Remember the Pokémon Go craze?

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. I know of a company that enhances first impressions by having customized welcome signs reserving the best parking spots for client visits. These steps can help you deliver superb customer service.

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Here’s How Chatbots Disrupt the Interview Process

Allwork

Implementing chatbots for the interview process is to speed up the hiring process by streamlining questions and answers algorithmically. . Have you ever interacted with a chatbot for customer service and found it frustrating? This is to the extent that phone chatbots like Siri and Google’s AI are measured with IQ.

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5 Major Reasons Why Agency Recruiters Should Sign Up For Recruit CRM's ATS

Recruit CRM

Greg Taylor, Managing member of Xactly by GTE says, "The product is so easy to use and is backed by easy to find videos of each component which allows for ongoing training and renewal of knowledge.what makes them historically valued in my mind is their amazing customer service. I hope I can get my company to their level."

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Looking Good, Feeling Unstoppable: Skin Pharm’s Maegan Griffin on Finding the Confidence to Get Started

Success

Her blend of empathetic customer service and social media marketing saw it grow faster than she could have imagined, and she added a skin care line and two more clinics in Atlanta and Dallas. Social media is a marketing goldmine for up-and-coming companies like Skin Pharm. Social media is a tool that cuts both ways.