Andrea Kalli

MAY 14, 2010

PLUS, VAClassroom are offering a special course bundle package (Just for May) that includes both the Virtual Events Specialist Program as well as the new Camtasia Video Training for VA course together for one special price. Enroll today and receive two high calibre training programs at a $150 savings! Feel free to grab the code below.

Training 100

Training 2010 Social Media Microsoft Outlook 100

Make or Break Moments

JUNE 15, 2010

He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. Watching him go through this process I’m reminded of other sales training and commission structures from my past lives in which the measurement was on selling the products with the highest margin.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 25, 2010

I recognize that larger companies probably feel that an automated system that often separates the calls according to type and then attempts to provide answers without ever hearing a human is cost saving, but what does it do to the customer relationship? I especially like the idea of posting staff pictures to help customers connect.

Phones 100

Phones Customer Service 2009 2008 100

Make or Break Moments

DECEMBER 16, 2009

I assume the purpose of Internet marketing is to create sales.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 11, 2010

So if you asked what “put customers first&# means to your customer would they say the same thing you think they’ll say? Here’s a link to my monthly newsletter where I talk more about Putting Customers First.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

FEBRUARY 23, 2010

Do you have a creative way you use customer testimonials?

Customer Service 100

Customer Service 2009 2008 2010 100

Service Untitled

SEPTEMBER 23, 2010

Service Untitled The blog about customer service and the customer service experience. A company can generate a monthly newsletter. Newsletters can give business tips, helpful hints, and remind customers of products and services. Let’s look at some of the possibilities. At a local.

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Andrea Kalli

MAY 6, 2010

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

Service Untitled

APRIL 16, 2010

Service Untitled The blog about customer service and the customer service experience. The marketing staff for sales and service can relate knowledge through the internet, newsletters, and staff meetings. Customer focus development Customer focus is more than just adding directions to your.

Customer Service 40

Customer Service Credit Card Restaurants Etiquette 40

Step It Up VA Coaching

OCTOBER 25, 2012

And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. Why not purchase a ticket to their next training call, or product they’re launching? Invest financially, as well. Pass along the “warm fuzzies.”

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

Gifts 277

Gifts Customer Service Policies Social Media 277

Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Inform employees about goals, activities, and plans using newsletters or at the very least, use memos. Employee satisfaction a key to exemplary customer service A motivated workplace helps all of us do our jobs.

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

Service Untitled

MARCH 12, 2010

Service Untitled The blog about customer service and the customer service experience. According to Edmunds.com, a popular automotive network newsletter where you can also buy and sell new and used cars, Ford increased 35% this past month. Keep up your good work and remain true to your products and customers!

Customer Service 40

Customer Service Postal Service 2010 Finance 40

Service Untitled

JULY 30, 2010

Service Untitled The blog about customer service and the customer service experience. Customer loyalty programs are showing up everywhere. Homebuyer tax credit provides customer service opportunities The U.S. In addition these programs can provide a great measuring tool.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Stephanie LH Calahan

JANUARY 8, 2010

She trains, consults, and publishes handbooks that contain phrases for discussing performance. Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others. Barbara Brown, PhD shows managers how to improve employee performance by linking performance to results.

Goals 100

Goals Fax Networking Travel 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Go where they can’t. Big spenders do not look in small places.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Andrea Kalli

APRIL 6, 2010

Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article.

Email 100

Email Management Microsoft Outlook Social Media 100

Small Business CEO

DECEMBER 14, 2010

Below are some ideas on ways to bring those customers into your online community. You’ll have to decide which are applicable and important for your business, how you can integrate them into your specific sales cycle, and then train your staff on implementation. Ask customers how they found you. Start with the basics!

Facebook 40

Facebook Twitter Purchasing Email 40

All Things Admin

AUGUST 3, 2022

They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. HOW TO USE THIS ARTICLE IN YOUR NEWSLETTER OR WEBSITE. Want to use this article in your newsletter, ezine or website? © 2022 Julie Perrine International, LLC.

Administrative Professionals 80

Administrative Professionals Dropbox Mentoring Forms 80

Success

SEPTEMBER 6, 2021

Your value proposition is “a promise of value to be delivered ,” says Peep Laja, founder of marketing training firm, CXL. Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? Or maybe you want to set up an e-commerce store to sell your services?

Social Media 247

Social Media Email Google Interviewing 247

Make or Break Moments

FEBRUARY 1, 2010

That’s why one of the feature articles in the recent Manta Sales newsletter caught my eye. I am the Queen of doing seven things at once and inevitably doing none of them well.

Customer Service 100

Customer Service 2010 2009 2008 100

Loosely Speaking

OCTOBER 29, 2008

Today, almost 15 years later, I run a fulltime VA business that provides client services and support, a network for VAs with members in 15 countries, VA training and coaching, website hosting and maintenance, a blog that teaches about the industry and I also write books and speak at conferences and events.

2008 100

2008 AT&T Networking Purchasing 100

Service Untitled

MARCH 26, 2010

Service Untitled The blog about customer service and the customer service experience. The training part is just one piece of the total package. Everyone has a customer they want to satisfy and therefore the focus has to address needs, expectations, and behaviors.

Customer Service 40

Customer Service Training Etiquette 2010 40

Men With Pens

MAY 19, 2010

They work on projects, they do their own customer service, their own customer management, their marketing and networking, their project scheduling, admin and bookkeeping. Newsletters the same. I deleted well over fifty feeds and email newsletters and ended up with just six. They have to stay on top of everything.

2010 40

2010 AT&T Email Customer Service 40