Calendars Customer Service Newsletter Training 
Make or Break Moments
FEBRUARY 10, 2010
He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)
Andrea Kalli
JUNE 17, 2010
Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! Effective Tactics for Creating a Winning Online Newsletter/ Ezine for You or Your Clients. Virtual Assistant Training – VAClassroom Summer Skill Camp 2010 Rating 3.00 So let’s do BOTH!!
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Andrea Kalli
JUNE 17, 2010
Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! Effective Tactics for Creating a Winning Online Newsletter/ Ezine for You or Your Clients. Virtual Assistant Training – VAClassroom Summer Skill Camp 2010 Rating 3.00 So let’s do BOTH!!
Andrea Kalli
MAY 14, 2010
PLUS, VAClassroom are offering a special course bundle package (Just for May) that includes both the Virtual Events Specialist Program as well as the new Camtasia Video Training for VA course together for one special price. Enroll today and receive two high calibre training programs at a $150 savings! Feel free to grab the code below.
Make or Break Moments
AUGUST 25, 2010
I recognize that larger companies probably feel that an automated system that often separates the calls according to type and then attempts to provide answers without ever hearing a human is cost saving, but what does it do to the customer relationship? I especially like the idea of posting staff pictures to help customers connect.
Make or Break Moments
JUNE 15, 2010
He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. Watching him go through this process I’m reminded of other sales training and commission structures from my past lives in which the measurement was on selling the products with the highest margin.
Make or Break Moments
APRIL 11, 2010
Here’s a link to my monthly newsletter where I talk more about Putting Customers First. Tags: home depot , put customers first , putting customers first Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.
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