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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Take Control of Your Customer Service with These 6 Tips

Success

Quality customer service is your competitive edge. Everyone can have similar products or services, but what they can’t replicate is your people, how your employees treat your customers and how your customers feel when they are doing business with you. This builds customer loyalty. Walk the talk.

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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

include: Self-awareness Self-regulation Internal motivation Empathy Social skills Together, these attributes enhance your ability to create strategic partnerships, make better decisions, lead more effectively and build a safe and thriving work culture. It reflects your inner drive as well as your passions.

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12 Products and Services That Make Traveling with Kids Easier

Success

After all, the last place you want to be entertaining a 2-year-old is on an international flight. Here are 12 products and services trying to lighten the load for parents, with an eye on convenience whether you are traveling with kids for work or pleasure. Sure, traveling with kids can be hard. Yet, according to the 2022 “ U.S.

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Rebranding? 7 Keys to Ensure a Smooth Transition

Success

A brand is the sum of the messages, interactions and experiences that a customer has with your products, services and people. To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. The marketer produces messages, products and services.

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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. LEADERSHIP QUOTE Leadership isn’t about having all the right answers.

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What Are Soft Skills? 12 Examples to Benefit You Personally & Professionally

Success

Ultimately, soft skills lay the foundation for productive teamwork, exemplary leadership and career advancement. For example, a customer service associate can use the soft skills of communication, empathy and creative problem-solving skills to resolve a client complaint while increasing customer loyalty.

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