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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. LEADERSHIP QUOTE Leadership isn’t about having all the right answers.

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7 Types of Competitive Advantages and How to Develop Yours

Success

A first-mover competitive advantage means that you lead the market with a new product, technology, or service. And does not necessarily mean inventing a completely new product. Study your product and the marketplace thoughtfully. Niche focus: develop your cost advantage and product differentiation.

Budget 264
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Ep 251: Maria Smith on the Science and Benefits of Goal-Setting

LEADERASSISTANT.COM

She equips leaders, employees and organizations to clearly define goals and create a roadmap to achieving them, which allows for better alignment with corporate culture, leading to increased productivity and profitability. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Goals 74
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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Ep 227: David Karandish on Automation in the Workplace, Energy Management, and the Executive Assistant Partnership

LEADERASSISTANT.COM

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. Prior to starting Capacity, David was the CEO of Answers Corp. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

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45 Professional Development Books to Level Up Your Career and Your Life

Success

In their newest production, Success Habits , you’ll find never before published insights from one of the godfathers of personal development. In What Motivates Getting Things Done , Lamia shows how anyone can harness their own personal work style for maximum productivity. His work these days is managed by the Napoleon Hill Foundation.

UPS 218
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Go Digital With Your Administrative Procedures

All Things Admin

They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. Alternatively, you can link the procedure from where it lives on your network drive to your OneNote notebook or copy and paste the procedure straight into the notebook.