Customer Service International Medical Organization 
Success
MAY 11, 2024
Add international borders and health care regulations, and things can get overwhelming. When preparing to move abroad as a digital nomad, typical private medical coverage doesn’t necessarily work while you’re outside of your home country—while travel insurance might not be designed for longer trips or anything other than emergency care.
Success
FEBRUARY 15, 2022
Jean Accius is Senior Vice President at AARP, the nation’s largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they want to live as they age. That was when she started to build her business, organically, with the power of social media. Jean Accius. Senior Vice President.
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Admin Awards
FEBRUARY 2, 2023
When my mom retired just shy of her 80th birthday from the profession, she was given a scrapbook that was packed with pages of pictures, letters and writings about what she meant to her co-workers and organization. They’re what I call the unicorns of the organization.
Success
DECEMBER 14, 2022
Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas. Her Noah’s Arks Rescue charity pays the medical, rehabilitation and caregiving costs for dogs that otherwise would be euthanized.
Service Untitled
JANUARY 13, 2014
In the old days, customers didn’t have the advantage of the Internet to research issues. Possibly the organization has had issues with the precise complaint currently in dispute. Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem.
Service Untitled
SEPTEMBER 21, 2010
Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign?
Ideas.Ted
JULY 8, 2021
The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.
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