LEADERASSISTANT.COM

JUNE 11, 2023

Caroline Rice is a c-suite executive assistant with 20+ years of experience successfully managing the administrative needs of top executives across several industries, including Wall Street.

Restaurants 79

Restaurants Customer Service Budget Interviewing 79

LEADERASSISTANT.COM

MARCH 12, 2023

In this episode, Lexi talks about working with international teams, transitioning from an executive assistant to a manager of EAs, and she also shares her experience moving into the software industry. LEADERSHIP QUOTE Leadership isn’t about having all the right answers. It’s about having all the right questions.

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

JUNE 18, 2023

In this episode of The Leader Assistant Podcast , Janice talks about working with founders, remote work as an assistant, aspiring to be a chief of staff, and working in the cryptocurrency industry. LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude.

2019 77

2019 Restaurants 2020 Customer Service 77

LEADERASSISTANT.COM

MAY 21, 2023

Yvette Nieves has been an Executive Assistant for 25+ years in multiple industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

AUGUST 20, 2023

Victoria also has career experience in the tech industry. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

AUGUST 6, 2023

Her solid business acumen, unwavering curiosity, and genuine passion for employee culture provide her the ability to fill any gaps necessary for a team’s success, and with over two decades of experience leading teams across varying industries and businesses, she has a wealth of tools, resources, and experiences to draw from.

AT&T 76

AT&T Restaurants Customer Service Budget 76

Success

NOVEMBER 24, 2022

Upon being told the restaurant didn’t offer such a meal, she explained that her husband was in stage four cancer and had lost his appetite—except that he now craved a meatball sandwich. A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says.

2003 280

2003 Staples 2007 2013 280

LEADERASSISTANT.COM

JULY 23, 2023

Michelle has built a strong reputation as a confident, experienced Administrator who is committed to improving and elevating the EA industry. Michelle made history in 2023 as the first Founder of an EA support company to win the Colleen Barrett Award for Administrative Excellence at the 2023 Chicago Admin Awards.

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

Small Business Labs

APRIL 4, 2017

As we pointed out in the 2008 Intuit report The New Artisan Economy : … by the beginning of the 21 st century, ownership of large-scale infrastructures no longer determined business success in a growing number of industries. Because of this, a recent article by the CEO of the coworking chain Industrious grabbed our attention.

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Restaurants 2007 2008 Customer Service 178

LEADERASSISTANT.COM

MAY 14, 2023

Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. Annie has made it her focus to help assistants achieve their goals and manage everything on their plates, while finding freedom from overwhelm and burnout.

Confidence 81

Confidence Interviewing 2019 Restaurants 81

Service Untitled

MARCH 14, 2011

As the popularity of online shopping continues to grow by giant leaps, so does the need for online customer service. When I go to the mall, service representatives use hand gestures and facial expressions to convey a message to me. .&# Is self-service better than live customer service?

Customer Service 40

Customer Service Agencies Restaurants Holidays 40

LEADERASSISTANT.COM

MARCH 5, 2023

Following her retirement from military Service, she started a one-woman business providing virtual administrative support to retired General Officers and independent consultants in the defense industry. During the COVID shutdown, she watched businesses struggle with navigating a remote workforce.

Administrative Professionals 84

Administrative Professionals Retirement Restaurants Travel 84

LEADERASSISTANT.COM

MAY 28, 2023

During her career, Jennifer has assisted high level executives in a variety of industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2016 85

2016 Restaurants Customer Service Budget 85

Customers Rock!

MARCH 22, 2010

Michael Sansolo is a consultant and frequent speaker for the food retail industry, and is a contributing editor and weekly columnist for MorningNewsBeat.com , a daily newsletter on the retail industry. The Ultimate Customer Compliment. And it’s a great statement on customer service. It’s hilarious.

Customer Service 100

Customer Service Restaurants UPS 100

Customers Rock!

JULY 28, 2010

Today we have a guest blogger with us here on Customers Rock!, Mindshare is a leader in the Voice of the Customer industry, helping companies foster consumer satisfaction, build customer loyalty, and support employee retention. Is Your “Lack of Remarkable&# Preventing Customer Loyalty? Nate Bagley.

Customer Service 100

Customer Service Restaurants Social Media Learning 100

Allwork

APRIL 8, 2024

Karen Condi Karen Condi, the visionary founder of Allwork.Space, brings nearly two decades of shared workspace and co-working industry experience to the table. Her expertise in leadership has made her a sought-after thought leader and resource in the industry. Transcript Frank Cottle [ 00:00:30 ]: Hey, Karen, good to meet you.

AT&T 246

AT&T Home Office Restaurants FedEx 246

Practically Perfect PA

JULY 15, 2015

The airline emergency and customer service numbers. A small list of good restaurants close to the hotel or office. At Assist Travel you will meet with travel suppliers who anticipate your needs, network with like-minded assistants and learn from travel professionals who understand the industry inside and out.

Travel 100

Travel Suppliers Attire Dropbox 100

Ideas.Ted

JULY 8, 2021

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

LEADERASSISTANT.COM

OCTOBER 29, 2023

Her strong work ethic and her own experience as an executive assistant in the corporate world has formed her into the leader she is today in the staffing and marketing industry. Let me tell you about ezCater with over 100,000 restaurants to choose from nationwide and 24/7 customer support. In what industry?

AT&T 73

AT&T Retirement Travel Networking 73

Practically Perfect PA

NOVEMBER 17, 2011

The airline emergency and customer service numbers. A small list of good restaurants close to the hotel or office. For example I always include the following contact details: The out of hours telephone number for the travel agent you booked through. The telephone number and address for the local embassy office.

Travel 100

Travel Dropbox Attire Time Zones 100

LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You keep up with the fast pace of your company when you’re soaking up the same information your executive is.

Email 66

Email Management Confidence Policies 66

Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

The Small Business Blog

JANUARY 20, 2010

RSS Feeds deliver timely updates from your favourite websites and blogs and can help you keep abreast of what others are saying in your industry. Steve Said on January 26th, 2010 at 3:38 pm I often find that CI is overlooked by small businesses especially regarding restaurants for example. based on your choice of query or topic.

2007 100

2007 2008 2010 2006 100

Service Untitled

SEPTEMBER 29, 2011

Most likely its performance, reliability, offering something different which is worthwhile to the customer, and providing service far above what is commonly expected. The son and his father are very successful businessmen; so successful they arrived at La Trattori Restaurant in Palm Beach Gardens in a bright red new Ferrari.

Customer Service 40

Customer Service Restaurants AT&T Holidays 40

Service Untitled

SEPTEMBER 6, 2011

Since I have never been there, does that mean a diner leaves a tip after all is said and done, or do restaurants in Australia just pay the service staff higher wages thus eliminating the need for tipping? Supposedly Australian service and hospitality industries pay sufficient wages so that tipping has not become part of their culture.

Restaurants 40

Restaurants Purchasing AT&T Customer Service 40

The Small Business Blog

JANUARY 13, 2010

Not surprisingly this group includes mentors within his own industry, but what is unique about Scudamore is that some of these mentors run the businesses he competes against every day. Working in tandem with your competitors has benefits in addition to getting a good beat to what’s happening in your industry. Think airline alliances.

Collaborate 100

Collaborate 2007 2010 2008 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

Elena has had the pleasure of working with some of the top executives across multiple industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

AT&T 82

AT&T Mentoring Gossip Confidence 82

Service Untitled

MAY 9, 2011

Whether you choose complicated and intricate customer survey software, or if you are just starting out and have even created your own short survey online with the compliments of free web-site surveys, always remember to keep the survey brief, informal, and easy to understand. Make your rating scales easy to understand.

Restaurants 40

Restaurants Retirement Expenses AT&T 40

Workplace Insight

MARCH 27, 2024

These include secretarial, customer service and administrative roles. The claims are disputed by Stefano Bensi, general manager at SoftBank Robotics EMEA, which specialises in collaborative robots for the hospitality industry.

UPS 52

UPS Policies Collaborate Restaurants 52

Service Untitled

MARCH 17, 2011

Why should an organization strive for an emotional bond or a relationship that transcends the one way road when someone enters your company to purchase a product or a service? Sometimes I send a gift certificate to the mall or their nearby favorite casual restaurant; it’s thoughtful and people don’t forget the kindness.

Purchasing 40

Purchasing Restaurants Gifts Finance 40

Success

DECEMBER 21, 2022

Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Rather than waiting for these events to present themselves, start today by actively seeking opportunities to meet people, gather new ideas, learn more about your industry, and just connect and share.

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Mentoring Goals Clothes Expenses 346

Loosely Speaking

OCTOBER 29, 2008

Today, almost 15 years later, I run a fulltime VA business that provides client services and support, a network for VAs with members in 15 countries, VA training and coaching, website hosting and maintenance, a blog that teaches about the industry and I also write books and speak at conferences and events. Do you know what I mean??

2008 100

2008 AT&T Networking Purchasing 100

Allwork

SEPTEMBER 8, 2022

Customer service ratings for products and services are a high priority for consumers. . Coworking spaces and operators are almost exclusively rated in a general way, and potential users have to seek out phrases like “unaccommodating operator” to discover a lousy customer service review. .

Customer Service 350

Customer Service Restaurants 2022 Google 350

On The Job

JANUARY 26, 2009

I once interviewed a restaurant manager who needed to make sure employees were cleaning the place thoroughly, but knew that constant nagging would not help. And, by turning these stickers over to management, they gained a prize — and the restaurant gained quality work and a top-notch health inspection. Let me explain. Take a road trip.

Management 100

Management Restaurants Stress Health 100

Men With Pens

FEBRUARY 21, 2010

The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. My blog focuses on London restaurants, which means in some cases you really are travelling back in time because restaurants come and go so regularly.

Travel 40

Travel 2010 AT&T 2006 40

Men With Pens

MARCH 9, 2010

The last time I went to a restaurant, I checked online for a menu before calling to make reservations. Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service.

2010 40

2010 AT&T Email Google 40