LEADERASSISTANT.COM

JULY 16, 2023

Monica Martin is a longtime assistant in the aerospace engineering industry. She has 36 years of administrative experience, focused in the aerospace engineering industry. LEADERSHIP QUOTE Great leaders find ways to connect with their people and help them fulfill their potential.

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting.

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

MAY 21, 2023

Yvette Nieves has been an Executive Assistant for 25+ years in multiple industries. The diversity of her position offers her learning opportunities as and she supports and collaborates with C-Suite level executives, upper management and colleagues.

Restaurants 78

Restaurants Customer Service Budget Interviewing 78

LEADERASSISTANT.COM

JUNE 18, 2023

In this episode of The Leader Assistant Podcast , Janice talks about working with founders, remote work as an assistant, aspiring to be a chief of staff, and working in the cryptocurrency industry. LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude.

2019 77

2019 Restaurants 2020 Customer Service 77

LEADERASSISTANT.COM

MAY 14, 2023

Annie has made it her focus to help assistants achieve their goals and manage everything on their plates, while finding freedom from overwhelm and burnout. Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management.

Confidence 80

Confidence Interviewing 2019 Restaurants 80

LEADERASSISTANT.COM

AUGUST 20, 2023

Victoria also has career experience in the tech industry. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

AUGUST 6, 2023

Her solid business acumen, unwavering curiosity, and genuine passion for employee culture provide her the ability to fill any gaps necessary for a team’s success, and with over two decades of experience leading teams across varying industries and businesses, she has a wealth of tools, resources, and experiences to draw from.

AT&T 75

AT&T Restaurants Customer Service Budget 75

Success

NOVEMBER 24, 2022

Upon being told the restaurant didn’t offer such a meal, she explained that her husband was in stage four cancer and had lost his appetite—except that he now craved a meatball sandwich. A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says.

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LEADERASSISTANT.COM

JULY 23, 2023

Michelle has built a strong reputation as a confident, experienced Administrator who is committed to improving and elevating the EA industry. Michelle made history in 2023 as the first Founder of an EA support company to win the Colleen Barrett Award for Administrative Excellence at the 2023 Chicago Admin Awards.

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

Small Business Labs

APRIL 4, 2017

As we pointed out in the 2008 Intuit report The New Artisan Economy : … by the beginning of the 21 st century, ownership of large-scale infrastructures no longer determined business success in a growing number of industries. Because of this, a recent article by the CEO of the coworking chain Industrious grabbed our attention.

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Restaurants 2007 2008 Customer Service 178

LEADERASSISTANT.COM

MARCH 5, 2023

Following her retirement from military Service, she started a one-woman business providing virtual administrative support to retired General Officers and independent consultants in the defense industry. During the COVID shutdown, she watched businesses struggle with navigating a remote workforce.

Administrative Professionals 84

Administrative Professionals Retirement Restaurants Travel 84

LEADERASSISTANT.COM

MAY 28, 2023

During her career, Jennifer has assisted high level executives in a variety of industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2016 85

2016 Restaurants Customer Service Budget 85

Customers Rock!

JULY 28, 2010

Today we have a guest blogger with us here on Customers Rock!, Mindshare is a leader in the Voice of the Customer industry, helping companies foster consumer satisfaction, build customer loyalty, and support employee retention. Is Your “Lack of Remarkable&# Preventing Customer Loyalty? Nate Bagley.

Customer Service 100

Customer Service Restaurants Social Media Learning 100

Practically Perfect PA

JULY 15, 2015

A well organised travel itinerary is an essential service that assistants can provide for their managers. Additionally if you have equipped your manager with all of the information they need to deal with any emergencies, they will be able to cope without you being there to help, particularly if they are in a different time zone.

Travel 100

Travel Suppliers Attire Dropbox 100

Allwork

APRIL 8, 2024

Karen Condi Karen Condi, the visionary founder of Allwork.Space, brings nearly two decades of shared workspace and co-working industry experience to the table. Her expertise in leadership has made her a sought-after thought leader and resource in the industry. Transcript Frank Cottle [ 00:00:30 ]: Hey, Karen, good to meet you.

AT&T 246

AT&T Home Office Restaurants FedEx 246

Ideas.Ted

JULY 8, 2021

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145

Practically Perfect PA

NOVEMBER 17, 2011

A well organised travel itinerary is an essential service that assistants can provide for their managers. Additionally if you have equipped your manager with all of the information they need to deal with any emergencies, they will be able to cope without you being there to help, particularly if they are in a different time zone.

Travel 100

Travel Dropbox Attire Time Zones 100

LEADERASSISTANT.COM

OCTOBER 29, 2023

Her strong work ethic and her own experience as an executive assistant in the corporate world has formed her into the leader she is today in the staffing and marketing industry. Let me tell you about ezCater with over 100,000 restaurants to choose from nationwide and 24/7 customer support. In what industry?

AT&T 72

AT&T Retirement Travel Networking 72

Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

The Small Business Blog

JANUARY 20, 2010

WinWeb – Your Office Online Simply the best way to manage your small business! RSS Feeds deliver timely updates from your favourite websites and blogs and can help you keep abreast of what others are saying in your industry. Say you have a competing restaurant a few blocks away. External Links External Links SynergyOne.co.uk

2007 100

2007 2008 2010 2006 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

Elena has had the pleasure of working with some of the top executives across multiple industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

AT&T 81

AT&T Mentoring Gossip Confidence 81

Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Service Untitled

SEPTEMBER 6, 2011

Since I have never been there, does that mean a diner leaves a tip after all is said and done, or do restaurants in Australia just pay the service staff higher wages thus eliminating the need for tipping? Supposedly Australian service and hospitality industries pay sufficient wages so that tipping has not become part of their culture.

Restaurants 40

Restaurants Purchasing AT&T Customer Service 40

The Small Business Blog

JANUARY 13, 2010

WinWeb – Your Office Online Simply the best way to manage your small business! Not surprisingly this group includes mentors within his own industry, but what is unique about Scudamore is that some of these mentors run the businesses he competes against every day. Think of the motor industry. Think airline alliances.

Collaborate 100

Collaborate 2007 2010 2008 100

Workplace Insight

MARCH 27, 2024

It identifies ‘routine cognitive’ tasks (such as database management) and ‘organisational and strategic’ tasks (such as scheduling or inventory management) as most exposed to generative AI, which can both read and create text, software code and data. These include secretarial, customer service and administrative roles.

UPS 52

UPS Policies Collaborate Restaurants 52

Success

DECEMBER 21, 2022

Alan Dwelle , former SUCCESS production manager. Tony Alessandra , a communication and sales expert and co-author of the bestselling book The New Art of Managing People. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Why didn’t I win them last year?

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Mentoring Goals Clothes Expenses 345

On The Job

JANUARY 26, 2009

I feel for managers these days, I really do. Or, at least I feel for the good managers. The evil troll managers I don't really think about too much, because they're going to get theirs one day no matter what I think about them. The good managers know their people really well. I know they're losing sleep. Let me explain.

Management 100

Management Restaurants Stress Health 100

Loosely Speaking

OCTOBER 29, 2008

Today, almost 15 years later, I run a fulltime VA business that provides client services and support, a network for VAs with members in 15 countries, VA training and coaching, website hosting and maintenance, a blog that teaches about the industry and I also write books and speak at conferences and events. Do you know what I mean??

2008 100

2008 AT&T Networking Purchasing 100

Men With Pens

MARCH 9, 2010

The people I’ve spoken to have managed to be successful in their business. And frankly, we ‘net-savvy people do talk about the virtual world and technology like we really can’t imagine how those businesspeople ever managed without it. People are seriously fed up with lousy customer service. I will do it later.

2010 40

2010 AT&T Email Google 40