Success

DECEMBER 28, 2021

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

Customer Service 299

Customer Service Social Media Gifts Training 299

LEADERASSISTANT.COM

MAY 14, 2023

Annie and I talk about burnout, boundaries, confidence, automation, and detaching your worth from your work. Over her 20+ years as an assistant, Annie has worked for boutique companies across multiple industries including accounting, marketing, nonprofit, and private wealth management. Enjoy our conversation!

Confidence 80

Confidence Interviewing 2019 Restaurants 80

LEADERASSISTANT.COM

JULY 16, 2023

Monica Martin is a longtime assistant in the aerospace engineering industry. In this episode, Monica talks about being confident in advocating for yourself, pivoting when priorities change, and being honest with yourself if you find yourself in a role that’s not quite for you.

Restaurants 73

Restaurants Customer Service Budget Interviewing 73

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years. Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years. Concetta M. LEADERSHIP QUOTE Love is in the details. Concetta holds a B.S.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

LEADERASSISTANT.COM

AUGUST 6, 2023

Her ability to quickly develop sound but flexible business processes and systems enables teams to scale at a rapid pace, and her executive presence offers leaders confidence and trust. Imagine building a team, becoming a trusted leader, creating new processes, driving efficiency, and growing successful businesses all in less than a year.

AT&T 75

AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

JULY 23, 2023

Michelle has built a strong reputation as a confident, experienced Administrator who is committed to improving and elevating the EA industry. Michelle made history in 2023 as the first Founder of an EA support company to win the Colleen Barrett Award for Administrative Excellence at the 2023 Chicago Admin Awards.

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

LEADERASSISTANT.COM

DECEMBER 3, 2023

Previously, she managed the Office of the CEO at Complex Networks and has held various executive assistant positions within the advertising and creative industries. Outside of her career, she is passionate about community building, which she does through her celebrity assistant group, Assistants Anonymous.

Networking 78

Networking Restaurants Customer Service Budget 78