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What Makes Good Customer Service?

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Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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7 Examples of Good Customer Service to Build Customer Loyalty

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As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

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5 Ways to Include Soft Skills on Your Resume

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Although soft skills won’t replace technical know-how in some positions and industries anytime soon, many hiring managers are eager to find a candidate with technical expertise who can also complete tasks effectively and get along with team members. Soft skills are personality traits or behaviors that can be hard to define.

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What Is Professional Development? We Unpack the Essentials

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Before getting there, let’s unpack the essentials of what skill training really is. Rooted in the belief that skill acquisition doesn’t end after formal education, job training bridges the gap between academic knowledge and practical, on-the-job requirements. Leadership training Leadership skills are fundamental to career growth.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

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Zoe Ellis Moore is a pioneer in the commercial property industry with over two decades of experience. Her deep understanding of the industry trends and her unwavering dedication to providing top-notch commercial spaces make her a valuable guest on the Future of Work podcast. Myth #2: Flexible workspaces are just a passing trend.

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Unlocking The Future: A Comprehensive Guide To AI-Driven Career Excellence

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AI is poised to massively boost the global economy and provide professionals across industries with tools to enhance their careers. Currently, 91% of leading global companies are continuously investing in the AI industry, and by 2030, AI is estimated to contribute $15.7 trillion to the global economy.

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Remote Work Contributing to Longer Workdays Among Lower-Income Employees

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What’s going on: Labor Department data has shown that service-industry workers, lower-income workers, and employees without degrees are all clocking in more hours working from home than before the pandemic, according to The Wall Street Journal.

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