Make or Break Moments

MARCH 15, 2010

We provided a great service at a good price-the best in out industry. Our service cost us more to provide and soon fewer people could afford it. The book goes on to talk about how to view the valleys of life in a more realistic, sensible way and to appreciate the gifts we have even in our hard times.

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Make or Break Moments

JANUARY 13, 2010

How often are we ungrateful of: Our customers when they have demands Our employees when they do something wrong Our boss when they ask too much Our industry when it doesn’t respond like we’d hoped The little things in life The economy is tough and we can find ourselves wallowing in the land of the ungrateful. Ungrateful.

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Success

DECEMBER 21, 2022

I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Too short, indeed.

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Make or Break Moments

JULY 20, 2010

It is also true with our customers. If we put them first in all we do – the customer service experience improves. Word circulates that your business is the customer-friendly business. A great gift for a new business owner or store manager, Put Customers First is just $9.95.

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Success

FEBRUARY 15, 2022

With being Tier 1 rated with the Jewelers Board of Trade, she has become known as one of the most trusted business owners in the jewelry industry. Astaraee has truly enjoyed creating lifelong relationships with her customers, as she values these relationships and is thankful for all the love and support she has received through the years.

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Make or Break Moments

JULY 14, 2010

Will people forget that his ego seemed to shine brighter than his gifts to the industry? Make or break moments are those times when we have the opportunity to build a relationship with our customers or times when we do something that harms that relationship forever.

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Make or Break Moments

JULY 1, 2010

And then she gave me the best birthday gift ever… “Would you be willing to be on a panel with Chris Brogan ?&# Best selling author – noted speaker – he is a gem in the industry of marketing and social media. Absolutely. Just tell me when and where. Would I???? You betcha!

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Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers.

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Service Untitled

FEBRUARY 10, 2011

Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. The agent’s voice was friendly, warm, and professional.

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Admin Awards

FEBRUARY 2, 2023

Our program’s most prestigious award, the Colleen Barrett Award for Administrative Excellence , highlights the extraordinary impact an administrative professional can have on not only an organization but an entire industry, as reflected in Colleen Barrett.

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Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. Thanks to all our attendees who came from across the country and Canada representing 46 different organizations from various industries.

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Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. Thanks to all our attendees who came from across the country and Canada representing 46 different organizations from various industries.

2010 100

2010 Customer Service Gifts Networking 100

The Small Business Blog

DECEMBER 14, 2009

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009.

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LEADERASSISTANT.COM

OCTOBER 15, 2023

Elena has had the pleasure of working with some of the top executives across multiple industries. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Service Untitled

MARCH 17, 2011

Why should an organization strive for an emotional bond or a relationship that transcends the one way road when someone enters your company to purchase a product or a service? Create the total experience : Do something special for your customer. photo credit: dmott9.

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The Small Business Blog

FEBRUARY 12, 2008

So if you work in an industry that charges by the hour and you need more work you know what to do. One of them i thought of is the legal industry. Pricing by the hour can be great, but customers like to know what their final cost will be before commiting. At this point, i cannot really think of any example.

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Men With Pens

MARCH 9, 2010

Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. I market my services in a much more professional and efficient manner. Looks like you’re gifted, too.

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Men With Pens

FEBRUARY 21, 2010

In fact, a friend of mine wrote out that last post by hand in blue and gold pen as a gift to me. The Hell with Customer Service or Support Reply Vlad Dolezal ( @VladDolezal ) February 22, 2010 at 6:46 am Funny, I just did the same recently with my own blog. I have it hung on my wall. I look at it every day.

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Men With Pens

JANUARY 10, 2010

The professor, who is also a gifted public speaker, is also well-received in the “lecture circuit.&# The people who need that handholding or want to learn from me specifically see it as great value @James – One of the markets I work in is auto industry. Get the picture? The other side of this is eBusiness.

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