Success

DECEMBER 21, 2022

I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. Cut up credit cards. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg.

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Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers.

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Service Untitled

FEBRUARY 10, 2011

Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. So what makes a company really shine?

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The Small Business Blog

DECEMBER 14, 2009

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009.

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Men With Pens

MARCH 9, 2010

Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. Because I don’t have a US address on my credit card. Looks like you’re gifted, too.

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