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Emerging Technologies for Administrative Professionals

All Things Admin

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. Let’s look at each component individually.

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Social CRM: An Idea Whose Time has Come?

Customers Rock!

Social Media CRM, or Social CRM, is getting a lot of air time these days. That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM. Consequently, many companies leave the task of social CRM to the marketers.

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Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Try your hands on various experiments with a variety of organic and paid acquisition channels. This includes content formation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copy writing, performance analysis. Build, implement and manage social media strategy.

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Self Defense for Admins

The Office Professionals Place

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Need a filing system? OfficeArrow.com has a great article discussing the "43 folder filing system." Get involved.

IAAP 100
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Top 5 Sales Tips for Small Business

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? They all have to do their part by providing excellent customer service. Explaining it to potential customers should become second nature to them.

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. With nearly a one-click installation, different categories were organized giving people the opportunity to discuss pre-sale questions, member questions, customer support, while creating a personal touch.

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Good Business: A Reputation of Integrity

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Recognize that customers/clients want to do business with a company they can trust; when trust is at the core of a company, it is easy to recognize.

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