Professional Assistant Blog

SEPTEMBER 9, 2008

Home About Me Advertise How to Lose a Customer and a Few More! By The Professional Assistant on Tuesday, September 09, 2008 Filed Under: Client Service D o you find that people are passing calls and e-mails from person to person, getting the client more and more frustrated? Providing excellent customer service is crucial.

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Allwork

AUGUST 14, 2023

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. The fees just won’t support it. Not much difference.

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Management AT&T Equipment Environment 240

All Things Admin

JUNE 23, 2021

Customer service. Systems help you stay organized, both in and out of the office. They’re documentable, repeatable, proven processes that provide consistency and demonstrate the value you bring to your organization. Travel planning. Meeting and event planning. Project management. Finance and accounting. Human resources.

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Agenda Equipment Administrative Professionals Calendars 90

Eco-Office Gals

DECEMBER 30, 2012

Make sure to clean out your files, upgrade your software and if you need a service technician, get one. A lot of us end up having to buy a computer a lot sooner than we need to all because we avoid this one vital step. Just like anything else, overtime computers can become a bit sluggish if they do not get properly maintenance.

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The Office Professionals Place

AUGUST 13, 2009

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Need a filing system? OfficeArrow.com has a great article discussing the "43 folder filing system." Get involved.

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IAAP Filing Administrative Professionals Skills 100

Success

MARCH 4, 2024

The book is divided into 13 chapters filled with gems of deep insight, such as, “Mental attitude attracts to you the physical counterparts of your dominating thoughts as surely as an electromagnet attracts steel filings. Brave New Work: Are You Ready to Reinvent Your Organization?

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UPS Social Media Etiquette Health 288

Energage

SEPTEMBER 4, 2017

After much debate about the merits of employee engagement, even the most critical executives will now admit employee engagement is a tremendous asset to an organization – perhaps even a strategic advantage. Despite agreement on the business impact, executive teams continue to struggle with building up these critical areas of the organization.

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Service Untitled

FEBRUARY 3, 2011

When Delta merged with Northwest Airlines, it seemed just to make a wider venue for the endless lack of customer service and concern. Customer service training will center around the universal principals, however it won’t be about offering waivers or bending the rules. Solve together. Offer solutions and choices.

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The Small Business Blog

AUGUST 8, 2010

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

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LEADERASSISTANT.COM

OCTOBER 22, 2023

She has a passion for the EA role and the value it brings to organizations. She is a co-author of The Heart of CEO Effectiveness, which reinforces the value and impact the EA role has within an organization. And I think this is transferable across other organizations, too. And I was like, I said, No, I’m not interested.

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Management AT&T 2018 Training 98

Stephanie LH Calahan

JANUARY 8, 2010

Productive & Organized Home Contribute to P&O! If you are a manager who struggles in this area, or if you just want more options for talking about good versus bad performance, try looking at performance through the lens of how employee behaviors contribute to the achievement of team, office, and organization goals.

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Goals Fax Networking Travel 100

Service Untitled

AUGUST 30, 2010

Service Untitled The blog about customer service and the customer service experience. She started with the very basic questions and answers customers would repeatedly ask her and has been adding more ever since. Customer service has improved, and Elizabeth’s thriving enterprise continues to expand.

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Customer Service Social Media Credit Card Etiquette 40

Small Business CEO

DECEMBER 15, 2009

We all want to increase efficiency, and are often becoming more customer-driven. Organizations typically rely on a combination of major systems and manual transactions that are done off system. Some examples: Customer service calls need to record details about the call and any follow up. Customer applications (e.g.

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Expenses Equipment Payroll Customer Service 40

The Small Business Blog

MARCH 9, 2010

Recognize that customers/clients want to do business with a company they can trust; when trust is at the core of a company, it is easy to recognize. For continuous improvement of a company, the leader of an organization must be willing to open up to ideas for betterment. You can follow any responses to this entry through the RSS 2.0

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Service Untitled

JANUARY 28, 2011

Customer experiences ultimately make the difference between customers walking through the door of your business or that of your competition. It doesn’t happen by chance because all functions in an organization need to be aligned in order for the process to run perfectly. Is it time for servicing of their product?

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Gifts Customer Service Promotion Purchasing 40

The Small Business Blog

AUGUST 7, 2007

So instead of digging through file folders and your “sent&# email, here are five suggestions for setting up quick and dirty business processes and organizing your information for easy access:… &# Being organized from day one will save you a lot of time and help you to stay focused on your business – not your office.

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The Small Business Blog

NOVEMBER 8, 2009

» « Previous Entries This entry was posted on Monday, November 9th, 2009 at 7:00 am and is filed under Business Checklists. For speech and presentation skills, there are quite a number of individuals in organizations like Toastmasters and the Rotary club that are looking to increase their teaching and leadership skills.

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Small Business CEO

MAY 5, 2010

New requests get faxed then emailed to customer service which then inputs the information into the appropriate system, whether that be policy changes into policy administration, benefits questions into follow up logs or new claims into the claims system. Many financial systems have pre-defined interfaces for import files.

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Fax Payroll PDF Negotiating 40

The Small Business Blog

NOVEMBER 23, 2008

« UK/Ireland Small Business News Round-up – 21/11/2008 US Small Business News Round-up – 24/11/2008 » « Previous Entries This entry was posted on Sunday, November 23rd, 2008 at 12:43 pm and is filed under Announcements , WinWeb. You can follow any responses to this entry through the RSS 2.0

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The Small Business Blog

MARCH 30, 2010

There will, of course, be times when deadlines need to be met or work just has to be done that will make even the most well organized small business owner feel that they are not managing their time effectively. Bee Said on April 13th, 2010 at 9:54 pm I feel that in reality, it is priority management and organization that is the key.

Management 100

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Recruit CRM

JUNE 17, 2021

Try your hands on various experiments with a variety of organic and paid acquisition channels. Accounting Clerk's Key Responsibilities: Completing basic office tasks, including replying to phone calls, acknowledging emails, processing mail, filing, etc. Posting financial transactions in databases.

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Social Media Skills Salary International 52

The Small Business Blog

NOVEMBER 9, 2009

Organizations are working to help them size up. Ideas – Small Business Quote of the Week » « Previous Entries This entry was posted on Tuesday, November 10th, 2009 at 8:00 am and is filed under SME News Round-up. Small Business Crunches Numbers : Small business has fought the health-care bill as too costly.

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The Small Business Blog

APRIL 13, 2010

« Top 5 Tips for Small Business Taxation Top 5 Tips for Better Marketing » « Previous Entries This entry was posted on Wednesday, April 14th, 2010 at 7:30 am and is filed under Home Business , SME-Blog. I really wish my organization would allow the same thing as I am wasting lot of money and time on commuting.

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The Small Business Blog

JANUARY 13, 2010

Need to collectively drive people to an area – Whether at trade shows or organizing events, customers may be more inclined to come if they can “kill two birds with one stone” • Your competitor might want to buy your business – An acquirer would likely approach a company that they are familiar with and want to work with in the future.

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LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. And so that naturally translated into my career, my parents owned a small business.

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AT&T Retirement Travel Networking 73

The Small Business Blog

JUNE 29, 2006

A big advantage, and one which I think is why so many opt for this status, is that this is the easiest form of business to own and operate because it does not require any specific legal organization (once registered with the various government departments). Partnership This is where two or more individuals join together to run a business.

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The Small Business Blog

FEBRUARY 23, 2010

« Top 5 Tips for Hiring New Employees Top 5 Tips for Giving a New Business a Kick Start » « Previous Entries This entry was posted on Wednesday, February 24th, 2010 at 2:30 am and is filed under SME-Blog. You can follow any responses to this entry through the RSS 2.0 You can get away with less.

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The Small Business Blog

AUGUST 23, 2007

Even if you have staff – outsourced of employed – doing your bookkeeping and organize the payments for you, you need to make the decisions of when your suppliers get paid, so you can control your cash-flow. Am I in control of my spending or have I abdicated this function to someone else?

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The Small Business Blog

JUNE 29, 2010

» « Previous Entries This entry was posted on Wednesday, June 30th, 2010 at 7:30 am and is filed under How to. We work through a reseller network to deliver outsourced help desk and pc management services to small and mid sized businesses. « Top 5 Serious Start-Up Mistakes Is Your Networking Fishy Enough?

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The Small Business Blog

AUGUST 7, 2007

« Small Office Administration 101 SOHO/SMB Unaware Of Security Risks » « Previous Entries This entry was posted on Wednesday, August 8th, 2007 at 6:34 am and is filed under Entrepreneur , Franchise , Freelancer , Lifestyle , Personal Business , Self-employed , Small Business / SOHO , Sole-Trader , Start-Up , Work/Life Balance.

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The Small Business Blog

MAY 17, 2006

» « Previous Entries This entry was posted on Wednesday, May 17th, 2006 at 7:48 pm and is filed under Software as a Service , WinWeb. TiEcon 2006: Software Luminaries Panel : The Software Richter Scale: 1, 3 or 7? You can follow any responses to this entry through the RSS 2.0

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The Small Business Blog

FEBRUARY 12, 2008

In my experience you can charge more, if you charge a fixed fee and get organized. Get rid of your timesheet – fix prices and bill your clients upfront – your customers will love you. So if you work in an industry that charges by the hour and you need more work you know what to do.

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BMT Office Administration

DECEMBER 5, 2022

Trello is an extremely user-friendly tool that primarily uses kanban boards to organize projects, tasks, subtasks, and deadlines. They’re Trello’s version of add-ons that add new features such as Gantt charts, a file viewer, calendars, threaded comments, and many more. ClickUp vs. Trello: Customer Support. What are those?

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Project Management Management Calendars Budget 64

The Small Business Blog

OCTOBER 2, 2007

We no longer use our work environment as our social-interaction-generator, our organically grown social networks will embed us all into functioning local social infrastructures, which are so important for our mental well being. Organize Your Life Carnival #18 Said on December 5th, 2007 at 3:09 pm [.]

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Recruit CRM

JANUARY 14, 2021

Monitor Every Recruiter Activity If you're a hiring manager or the founder of your recruitment agency and you're looking forward to knowing more about what every recruiter in your organization is up to, our mobile app can help you do just that. Customize As Per Your Wish!

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Agencies Collaborate Forms Customer Service 52

The Small Business Blog

AUGUST 16, 2007

» « Previous Entries This entry was posted on Thursday, August 16th, 2007 at 8:44 pm and is filed under Contractor , Employment , How to. Small businesses need to find the best option for them, personally I have been using a Professional Employer Organization to help with all of my HR hassles and it has been so helpful.

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