Success
MARCH 13, 2022
You need real connections to develop lasting relationships with your customers. Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. Do your homework.
Eco-Office Gals
OCTOBER 21, 2010
The holidays are coming up quick and it’s time for Eco-Office Gals to get in the giving spirit. Christmas cards or holiday catalogs may be on the holiday horizon. PFL prints Holiday cards, business cards, note cards, catalogs, stationery, brochures and more. Many of you will have printing needs for the season.
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Service Untitled
DECEMBER 10, 2010
You want to show sincere appreciation for customer patronage and want them to feel valued for making the choice of spending their hard-earned money at your organization. Share your wisdom and use Twitter or Facebook to enrich people’s lives. Do these simple tasks again and again; not just at holiday time.
Service Untitled
APRIL 11, 2012
Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.
Service Untitled
APRIL 10, 2012
Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.
Service Untitled
SEPTEMBER 4, 2013
Better yet, how do we deliver customer service above and beyond; services and products which shoot us out of that “good” box and upward towards the big blue sky of “great”? The task of customer feedback however, has now taken the social technology route – namely Facebook and Twitter.
Service Untitled
DECEMBER 17, 2013
To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide? Most of us have experienced customer service at its best and its worst. Take that time to work on customer retention.
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