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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

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Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year. Do your homework.

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The golden rules of customer loyalty

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To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide? Most of us have experienced customer service at its best and its worst. Take that time to work on customer retention.

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29 Beautiful Stories That Will Restore Your Faith in Humanity

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He did it to “share the peace with his neighbors,” according to his Facebook page. The surprises began with dinner at the swankiest restaurant from their hometown in Brussels and progressed to skydiving, matching tattoos and a “bachelor’s” weekend in Ireland. Neighborly Love. She woke him up at 5:30 a.m. ROBYN PASSANTE.

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