Remove Customer Service Remove Facebook Remove Goals Remove Networking
article thumbnail

Customer service and the impact of social media

Service Untitled

So how does all of this fit into the ever broadening sea of customer service? Large and small organizations are all taking the plunge, and diving into Facebook, Twitter, blogs, and forums, but as we all learned when we were younger, be prepared and make sure you know how to swim first. photo credit: zephythor.

article thumbnail

The Seven Things I Love About Social Media

Make or Break Moments

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. He lives in Australia but for 100 weeks he is accomplishing 100 goals. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers!

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Can Twitter Do For My Business? | Internet Marketing.

Andrea Kalli

You’ll need to find your customers; marketing is key to success in almost any sort of business and Twitter can be a helpful marketing tool to make your business grow. You may be marketing through social networks, using article marketing and other strategies. Customer service is a time sensitive task.

Twitter 100
article thumbnail

44 Ways to Kick-Start Your New Year

Success

Is there one thing that will make the difference between actually achieving your goals and chalking them up to yet another year’s unfulfilled resolutions? We asked a host of experts, readers who follow SUCCESS on Twitter and Facebook , and our SUCCESS staff what they will do to kick-start the new year. Write a 101 life-goal list.

Mentoring 346
article thumbnail

Write The Best Job Descriptions In 7 Easy Steps | Free Templates

Recruit CRM

Here are three core pointers of a good job description: Explains the reality of the role Showcases the organisation's culture, and A bit of marketing for the company In short, a job description is used for a variety of reasons— starting from the most obvious, which is recruiting, determining salary ranges, creating job goals, job titles and more.

article thumbnail

Social Media is Not About Direct Marketing

Andrea Kalli

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

article thumbnail

Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    For example, say you met someone at a networking meeting a year ago and had a conversation with that person.