Service Untitled
APRIL 11, 2011
So how does all of this fit into the ever broadening sea of customer service? Large and small organizations are all taking the plunge, and diving into Facebook, Twitter, blogs, and forums, but as we all learned when we were younger, be prepared and make sure you know how to swim first. photo credit: zephythor.
Success
JUNE 8, 2022
If you’re a consumer-facing company, then the biggest platform size in terms of reach are Facebook and YouTube,” she says. But… it’s great for customer service and for live media.”. Instagram is great for fashion and retail, travel and tourism—anything that’s very highly visual in nature.” Learn the Mechanics. Best poses.
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Service Untitled
JANUARY 20, 2010
Service Untitled The blog about customer service and the customer service experience. Brands that are able to lead with quality customer service and innovating products are able to retain customers and turn them into brand ambassadors.
Office Dynamics
FEBRUARY 24, 2017
Achieving company goals, increasing revenue, and one-step ahead of the competition is on the mind of every CEO and manager across the globe. Identify the Goals of Your Company. Even if your employees are very skilled and versatile, company goals are the ones which dictate their suitability for the job.
Make or Break Moments
FEBRUARY 2, 2010
Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. He lives in Australia but for 100 weeks he is accomplishing 100 goals. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers!
Service Untitled
MAY 28, 2012
Social media customer service is the quickest way for organizations to handle customer complaints, but it’s for all the world to see and can definitely have some negative effects on a company’s reputation. The goal is to calm the unhappy person and bring the situation to an amicable agreement.
Make or Break Moments
MAY 7, 2010
Three emails later, and they had named the book and set what they thought would be an impossible goal: 100 bloggers. All 171 bloggers will use their respective online platforms—their blogs, Twitter, Facebook and other social media profiles, and websites—to promote their co-authors and book sales.
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