Success
DECEMBER 28, 2021
As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.
Success
MARCH 13, 2022
You need real connections to develop lasting relationships with your customers. Start by learning about them via LinkedIn , Google, Facebook and even the customers’ own webpages; you’ll arm yourself with their photographs, knowledge of their businesses, circles, hobbies, favorite music and special interests. Do your homework.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Tips From T. Marie
AUGUST 17, 2016
A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.
Service Untitled
APRIL 11, 2012
.” It seems a popular wire service 1-800-Flowers failed to deliver bouquets for many customers creating a plethora of Twitter and Facebook complaints with the fervor of an inevitable doom. Only a few dissatisfied customers ever received an answer on that ominous February 14th.
Service Untitled
APRIL 10, 2012
.” It seems a popular wire service 1-800-Flowers failed to deliver bouquets for many customers creating a plethora of Twitter and Facebook complaints with the fervor of an inevitable doom. Only a few dissatisfied customers ever received an answer on that ominous February 14th.
Service Untitled
AUGUST 7, 2012
Although someone who loves your service may only tell one or two new potential customers, the flip side of dissatisfied customers can wind up with the loss of 20 customers – both current and in the future. For instance if someone is angry with your business, it’s likely to appear via a Tweet or on Facebook.
Service Untitled
DECEMBER 10, 2010
You want to show sincere appreciation for customer patronage and want them to feel valued for making the choice of spending their hard-earned money at your organization. Share your wisdom and use Twitter or Facebook to enrich people’s lives. Take care of your customers and attract new ones. Customer Appreciation Day.
Expert insights. Personalized for you.
299 
Let's personalize your content