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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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45 Professional Development Books to Level Up Your Career and Your Life

Success

Brave New Work: Are You Ready to Reinvent Your Organization? If the answer is more than 48 hours, this is a red flag and means there are bottlenecks within your company that are preventing you from communicating effectively and having redundancy and safety in the organization. Professional development books for managers and founders 1.

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Qualities Of A Great Assistant

Office Dynamics

Organization skills. Customer-service focused. More free webinar events with Office Dynamics International: The post Qualities Of A Great Assistant appeared first on Office Dynamics. Good communication skills. Team player. Interpersonal communication skills. Detail oriented. Positive, can-do attitude. Accountable.

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How to act like an adult when you need customer support

Service Untitled

In the old days, customers didn’t have the advantage of the Internet to research issues. Possibly the organization has had issues with the precise complaint currently in dispute. Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem.

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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

I left employment there when a union was successful in organizing the clerical staff. This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. I jumped around 4 other jobs and then landed my dream job.

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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Service Untitled» Blog Archive » Employing company vision in.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign?