LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. Join my email list here if you want to get an email when a new episode goes live. Either way, I’d love to hear from you!

Management 98

Management 2009 Restaurants Customer Service 98

Eat Your Career

AUGUST 28, 2023

tools have flooded the market. is as much a skillset as it is a tool. Having access to the tool is not enough. We also need the right skills to make the tool work. Your goal is not to save hours of work in the first few minutes of using a new tool. You may find that many of the tools you use already now have A.I.

Skills 130

Skills Legal Social Media Project Management 130

LEADERASSISTANT.COM

DECEMBER 31, 2023

This approach involves efficiently managing tasks, optimizing processes for increased productivity, and embodying the executive’s and company’s values and image. Join my email list here if you want to get an email when a new episode goes live.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

Professional Assistant Blog

JULY 17, 2009

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

LEADERASSISTANT.COM

DECEMBER 24, 2023

She equips leaders, employees and organizations to clearly define goals and create a roadmap to achieving them, which allows for better alignment with corporate culture, leading to increased productivity and profitability. Join my email list here if you want to get an email when a new episode goes live.

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

JUNE 18, 2023

Janice Parker is a career executive assistant who is passionate about helping mission-focused founders and CEOs maximize their productivity and efficiency as they scale their companies. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

2019 77

2019 Restaurants 2020 Customer Service 77

Stephanie LH Calahan

AUGUST 20, 2012

  Sure, shutting down is something that can happen when you use a 3rd-party tool.   I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost.

Customer Service 100

Customer Service Learning 2012 Social Media 100

Service Untitled

FEBRUARY 6, 2013

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. After all, a 24 hour turn-around period to answer an email is considered standard. Listen to the problem.

Customer Service 40

Customer Service Social Media 2005 Phones 40

LEADERASSISTANT.COM

JULY 2, 2023

Her two favorites were as Production Manager for Sample Night Live! ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Either way, I’d love to hear from you!

2013 69

2013 Etiquette Restaurants Customer Service 69

LEADERASSISTANT.COM

OCTOBER 29, 2023

In this episode of The Leader Assistant Podcast, Nicole talks about the art of delegation, building a support system, being a mompreneur, and unlocking your productivity potential. Join my email list here if you want to get an email when a new episode goes live. Let’s talk about delegation and productivity.

AT&T 72

AT&T Retirement Travel Networking 72

LEADERASSISTANT.COM

MAY 7, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 95

Restaurants Mentoring Customer Service Budget 95

LEADERASSISTANT.COM

MARCH 5, 2023

00:29:12 Trust your team’s productivity. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can email me at podcast@leaderassistant.com.

Administrative Professionals 84

Administrative Professionals Retirement Restaurants Travel 84

LEADERASSISTANT.COM

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Management 78

Management 2014 2017 2006 78

LEADERASSISTANT.COM

MARCH 19, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

2021 86

2021 Restaurants Customer Service Budget 86

Service Untitled

NOVEMBER 7, 2011

Amazon.com’s newest customer service facility opened on Friday with a fanfare of speeches and a ribbon-cutting ceremony. The new 70,000 square-foot center in Kinetic Park, West Virginia was described as a “perfect fit” by Vice President of Amazon customer service Tom Weiland.

Customer Service 40

Customer Service 2011 Purchasing Confidence 40

Andrea Kalli

APRIL 6, 2010

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Service businesses will always need to devote more time to emails than product-based businesses.

Email 100

Email Management Microsoft Outlook Social Media 100

LEADERASSISTANT.COM

SEPTEMBER 17, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 52

Restaurants Customer Service Budget Interviewing 52

Service Untitled

MARCH 9, 2011

Let us assume we have a great product, and we have intelligent, competent customer service representatives who want to do a great job exceeding their customer expectations. Of course there is no magic formula, but the more we empower our staff with the best tools available, the less mistakes they are going to make.

Customer Service 40

Customer Service Policies Training AT&T 40

Success

OCTOBER 19, 2021

It only takes you a couple of hours per day, but your product is great. That includes banners of various sizes for social media as well as templates for brochures, catalogs, newsletters for your email marketing strategy —anything you may conceivably use as your business grows. For example, suppose you own Emma’s Pet Treats.

Social Media 264

Social Media Suppliers Business Cards Health 264

Service Untitled

MAY 14, 2012

Zappos has worked hard to develop their culture resulting in a high percentage of return customers; a much more lucrative business model than having to find new clients. Having the company focused on customers and fulfilling their needs and wants without just focusing on the profit of each business exchange.

Customer Service 40

Customer Service Salary Phones Gifts 40

Page Personnel

JULY 27, 2022

simonewu@micha… 05/04/2024 Marketing executives work with many different departments of a company, including advertising, public relations and product development, to create a marketing strategy that maximises profits. Marketing professionals should be able to form pricing strategies based on the demand for the products being advertised.

Agencies 52

Agencies Social Media Skills Agenda 52

Page Personnel

JULY 27, 2022

simonewu 24/01/2023 Marketing executives work with many different departments of a company, including advertising, public relations and product development, to create a marketing strategy that maximises profits. Marketing professionals should be able to form pricing strategies based on the demand for the products being advertised.

Agencies 52

Agencies Social Media Skills Agenda 52

Make or Break Moments

JANUARY 5, 2010

Companies need to quickly get on board with reading what is being said about them on line – hopefully it is ALL GOOD – but on the off chance it isn’t, Twitter will become the fastest, easiest, most visible way for companies to “nip it in the bud&# and show consumers they are on top of their customer service.

2010 100

2010 Customer Service 2009 2008 100

Andrea Kalli

MAY 6, 2010

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. You’ll need to find your customers; marketing is key to success in almost any sort of business and Twitter can be a helpful marketing tool to make your business grow.

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. So I emailed and said thank you and said – I’d love to return the favor – any thoughts? com as my email address). She is engaging and fun as well!”

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

FEBRUARY 23, 2010

What simple visual tool can you put together to help your customers know the value you provide? Think about your best customers – would they be willing to say something positive about your business? The before and after pictures were a powerful marketing message that clearly showed their ability.

Customer Service 100

Customer Service 2009 2008 2010 100

Eco-Office Gals

JANUARY 1, 2013

If you’re not sure where to start, we have five tools to get you going: Figure out what your customers want. Do top-notch customer service. There are a lot of businesses that do not get repeat customers and it’s due to the fact that they have poor customer service.

Customer Service 100

Customer Service 2013 Facebook Promotion 100

Productivity Bits

OCTOBER 28, 2011

Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. It is an approach which has evolved over time to incorporate technology as a key tool to organise and automate many business processes.

Suppliers 100

Suppliers 2011 Customer Service Copyright 100

Stephanie LH Calahan

JULY 1, 2011

Powerfully Productive businesses know that effective follow-up is critical to success.    CRM stands for Customer/Client Relationship Management.  There are many great and many not-so-great CRM tools on the market.    Sound familiar?    You might need a CRM system too.

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

Make or Break Moments

MAY 7, 2010

Age of Conversation 3 captures the distinct shift from social media as a hypothetical consumer loyalty tool, as it was considered only a little more than a year ago, to its current state as a staple in the modern marketing toolbox. Within seven days they had commitments from 103.

Social Media 100

Social Media Customer Service 2009 2008 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. They most likely will stop using your product/service, but also, they would end up telling their friends.

2008 100

2008 Customer Service Cubicle Google Docs 100

Eco-Office Gals

OCTOBER 7, 2013

So collating top tips, useful tools and powerful marketing strategies, we bring you the ultimate small business guide to saving on your marketing costs and going greener. Setting time aside to craft bespoke copy for each of your pages and products can really pay off in the long-term and helps both your users and your rankings.

Social Media 100

Social Media Twitter Google Facebook 100

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service. Should those two business go together? Probably not.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

Success

SEPTEMBER 6, 2021

Choose a product or service. Following your passion vs. the technical approach Physical or digital products? Or a service? No physical inventory, if you choose to sell a service or digital product. Choose a product or service. Start by asking: What products do I own and absolutely love?

Social Media 288

Social Media Email Google Interviewing 288

Tips From T. Marie

APRIL 17, 2024

Understanding the Role of a CRM At its core, a CRM system helps manage interactions with current and potential customers. It’s designed to streamline processes, build customer relationships, enhance sales, and improve customer service. Are Services Like SendFox and Mailchimp CRMs?

Agenda 170

Agenda Customer Service Budget Email 170

Recruit CRM

SEPTEMBER 29, 2021

As a hiring manager or human resource specialist, recruiter training can directly impact your organisation's productivity and growth. Recruiters need to know where to find them before engaging in any cold-calling, emailing, or other interactions with potential candidates.

Agencies 56

Agencies Training Mentoring Confidence 56

Recruit CRM

SEPTEMBER 29, 2021

As a hiring manager or human resource specialist, recruiter training can directly impact your organisation's productivity and growth. Recruiters need to know where to find them before engaging in any cold-calling, emailing, or other interactions with potential candidates.

Agencies 52

Agencies Training Mentoring Confidence 52