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How to personalize customer service correspondence via email

Workplace Insight

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations.

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7 Types of Competitive Advantages and How to Develop Yours

Success

A first-mover competitive advantage means that you lead the market with a new product, technology, or service. And does not necessarily mean inventing a completely new product. Study your product and the marketplace thoughtfully. Niche focus: develop your cost advantage and product differentiation.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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The Ultimate Handbook for Remote Work from Home Jobs

Allwork

This in-depth examination peels back the layers of remote work, looking beyond the myths to reveal the actionable strategies that empower sustained productivity and growth without stepping foot outside the door. How to Find Legitimate Work from Home Positions The quest for finding credible work from home jobs can be daunting.

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12 Customer Service Lessons

Make or Break Moments

Although I don’t believe there were any huge new “ah ha&# moments, the list is a good one that focuses on the importance and value of building relationships with customers. Keep it personal Don’t make the customer work Foster Relationships Go Above and Beyond Be enthusiastic Be helpful without being annoying (good one!)

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How to help call center representatives improve customer service

Service Untitled

Centralized call centers receive and transmit an enormous volume of telephone requests daily, with the purpose of collecting and handling information, ranging from product inquiries, questions about transactions, and customer service. So who are the most successful customer service representatives and how is that achieved?

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Once Upon a Time in Marketing: The Power of Storytelling

Success

Applied to business, this means we want to support entrepreneurs whom we identify as those heroes, or products that help its customers be that hero. If two products are equal in value with the same benefits and outcome, we will choose the product that we connect to emotionally every time. Case Studies.

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